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Experiencing issues with speed

Devontesmith
Newbie
Posts: 1
Registered: ‎19-01-2021

Experiencing issues with speed

I’m a new customer and everything has not long been set up, good to go, but one problem is I got the super fast fibre extra or summat like that, and the download speed will now go over 7mbps but the upload speed is a whopping 16-17 wich is good but the main problem is the download speed, do I have to wait for it to even out or? I’ve never had this with any other broadband. Many thanks 🙏🏾