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Evening Download Speeds

William_A
Newbie
Posts: 2
Registered: 16-03-2017

Evening Download Speeds

Does anyone else get really slow download speeds in the evenings compared to during daytime ?  My fibre broadband download speed is so much slower in the evening from around 6pm onwards. During the day I get around 39 Mbps and in the evening I am getting around 3 Mbps which is just useless really. I have read that this could be because of congestion at the exchange but will this really make the download speed drop as much as this ? 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,647
Thanks: 535
Fixes: 205
Registered: 01-01-2012

Re: Evening Download Speeds

Sorry to hear you're having issues.

I've tested your line and I can see that your currently on a congested exchange path.

This has been passed to our suppliers to investigate and we'll update you as soon as possible.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team