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Ethernet dropping off

Vytasuk
Newbie
Posts: 1
Registered: ‎19-10-2021

Ethernet dropping off

Ethernet dropping off 10 times a day usually evenings for 3-4 minutes
1 REPLY 1
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Ethernet dropping off

Hello @Vytasuk

Thanks a lot for reaching out and I'm really sorry to hear that your connection is not working as it should be. I've just looked into the account and can see that you have an engineer visit booked in for tomorrow. Feel free to reach out if the issues persist once the visit has taken place and we'll be more than happy to follow up. I'll pop a visual radius below which shows how intermittent the connection has been.

 
 Adam
 Plusnet Help Team - Leeds