cancel
Showing results for 
Search instead for 
Did you mean: 

Engineer visited, still no email

Newbie
Posts: 1
Registered: ‎26-03-2020

Engineer visited, still no email

An openreach engineer switched my broadband to fibre a few hours ago. He told me to setup my router and after he completed the tests, he told me to wait 30 minutes until connecting. After connecting my router was blue but I didn't have any internet. I haven't received the email yet, so does that mean that my account hasn't been activated yet?