Engineer been/gone..no internet!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Engineer been/gone..no internet!
Engineer been/gone..no internet!
27-03-2015 4:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Guess what..little red light says ypu have no internet (apparently i should have 79 meg speed fibre here)....several hours later still nothing. Turned off then on nothing. Callled the engineer he said nothing to do with him.
Plusnet your shit but if anyone who has experienced this already could you let me know if there's snything i can do short of waiting on the phone for An hour to be told i eill have to book another engineer and wait say..another week?
Thank you.
Re: Engineer been/gone..no internet!
27-03-2015 4:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Engineer been/gone..no internet!
27-03-2015 5:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Engineer been/gone..no internet!
27-03-2015 5:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Engineer been/gone..no internet!
27-03-2015 5:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I wrote my post as i was waiting to be connected to service dept. Nicole was very upbeat and has made the thing work. So i must say well done. I was negative but the experience thus far had not been great. I am also impressed with the speed of response from you guys on here.
Thanks
Re: Engineer been/gone..no internet!
27-03-2015 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@AndyH
Not sure which CS Agent you mean? My understanding was that Davidreckitt contacted the engineer who said it was down to us and when we were contacted the account was activated?
Re: Engineer been/gone..no internet!
27-03-2015 5:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Engineer been/gone..no internet!
27-03-2015 5:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Engineer been/gone..no internet!
27-03-2015 6:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At least you got connected anyway 🙂
Re: Engineer been/gone..no internet!
28-03-2015 7:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Engineer been/gone..no internet!
30-03-2015 12:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Happy to hear you got this sorted
Re: Engineer been/gone..no internet!
30-03-2015 3:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Engineer been/gone..no internet!
30-03-2015 3:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I know they don't have to be wall mounted but he was still incorrect but that worked fine for me as I've now banned companies like Openreach and Virgin Media from doing work on my property due to the major screw ups in the past and the one where the openreach engineer broke one of my back boxes by trying to screw the faceplate in place using a self tapping wood screw in a metal back box.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Engineer been/gone..no internet!