Eeeeeek SNR 0.1
Hi @N7ck,
I'm sorry that you're having problems with your connection and for the delay in getting back to you on here.
I've tested your line and it's not showing a problem with the SNR margin specifically, but there is interference on the line and this will be affecting the performance on your side. The test hasn't picked up the cause of this from here so we'll need to do some troubleshooting to start ruling things out. Please let us know if this doesn't resolve the problem.
I'd recommend starting with basic checks here. If these checks don't resolve the problem, the next step would be to connect your router directly to the test socket, which is under the faceplate of your master socket and seeing if the connection stabilises. This rules out internal wiring, face plates and extension sockets as being the cause. Please see the following guide for instructions on how to connect to the test socket. https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242
| GEA Test Detail | |||
| Circuit ID | NA | Service ID | BBEUXXXXXXXXX |
| Test Outcome | Pass | ||||
| Test Outcome Code | GTC_FTTC_SERVICE_0000 | ||||
| Description | GEA service test completed and no fault found . | ||||
| Main Fault Location | OK | ||||
| Sync Status | In Sync | ||||
| Downstream Speed | 70.3 Mbps | ||||
| Upstream Speed | 20.0 Mbps | ||||
| Appointment Required | N | ||||
| Fault Report Advised | N | ||||
| NTE Power Status | PowerOn | ||||
| Voice Line Test Result | Pass | ||||
| Bridge Tap | Not Detected | ||||
| Radio Frequency Ingress | Not Detected | ||||
| Repetitive Electrical Impulse Noise | Not Detected | ||||
| Cross Talk | Not Detected | ||||
| Estimated Line Length In Metres | 329.5 | ||||
| Upstream Rate Assessment | Very Good | ||||
| Downstream Rate Assessment | Reasonable | ||||
| Interference Pattern | Regular Interference Observed Daily | ||||
| Service Impact | No Impact Observed | ||||
| Interference Duration Longest Occurrence | ;00:00to23:45 | ||||
| Interference Location | Customer Premise | ||||
| Interference Observed In Days | 14 | ||||
| Home Wiring Problem | Not Detected | ||||
| Downstream Policing Discard Rate | 0.0 | ||||
| Customer Traffic Level | Upstream and Downstream traffic detected | ||||
| Technology | VDSL | ||||
| Current 15Min Bin Retrains | 0 | ||||
| Last 15Min Bin Retrains | 0 | ||||
| DP Type | External | ||||
| Profile Name | 0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off | ||||
| Time Stamp | 2020-02-18T17:15:00 | ||||
| Parameters | MIN | MAX | AVG |
| Down Stream Line Rate | 74.0 Mbps | 74.1 Mbps | 74.0 Mbps |
| Up Stream Line Rate | 19.9 Mbps | 19.9 Mbps | 19.9 Mbps |
| Up Time | 3.0 Sec | 900.0 Sec | 891.0 Sec |
| Retrains | 0.0 | 1.0 | 0.0 |
| Current and Last 15 Minute Bin Performance | ||
| Parameters | Last Traffic Count(Upto 15 mins) | Current Traffic Count(Upto 15 mins) |
| Start Time Stamp | 2020-03-02T16:45:08Z | 2020-03-02T17:00:08Z |
| Ingress Code Violation | 1 | 0 |
| Egress Code Violation | 1 | 0 |
| Errored Seconds | 1 | 0 |
| Severely Errored Seconds | 0 | 0 |
| Unavailable Seconds | 0 | 0 |
Yeah its fine now. By Saturday i think, it was back to normal level.
I don't know whether it reset itself of someone at Plusnet did something but its now around 4.
Since I've the connection it's been around 1-2, but for some reason it slowly started creeping down.
Thanks for checking though 
