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Ebuyer Not Accesible

shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: 29-11-2014

Ebuyer Not Accesible

Hi, whenever i try to get on the http://www.ebuyer.com/ website in both Firefox "The connection was reset" & IE "Internet Explorer cannot display the webpage" the site does not load, i've notified them via their facebook page & i've seen others complaining of the same problem, i expect this is more of a server issue rather than Plusnet blocking the site, strange though that some can get access & others can't
29 REPLIES
Champnet
Rising Star
Posts: 293
Thanks: 44
Registered: 25-07-2007

Re: Ebuyer Not Accesible

No problem from here, Cambridgshire.
Den1
Rising Star
Posts: 103
Thanks: 1
Fixes: 1
Registered: 24-10-2013

Re: Ebuyer Not Accesible

No problem here in Kent  Wink
Moderator
Moderator
Posts: 17,574
Thanks: 1,106
Fixes: 127
Registered: 11-01-2008

Re: Ebuyer Not Accesible

no issues here, either via PN connection or VPN.
Will Moderate For Thanks
shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: 29-11-2014

Re: Ebuyer Not Accesible

Cannot access Ebuyer again after a change of IP Address to 87.115.x.x
This past couple of months it became accessible again when i was on the 146 range
blundey
Dabbler
Posts: 12
Registered: 21-01-2016

Re: Ebuyer Not Accesible

Sounds like a routing issue. Try changing your dns servers to 8.8.8.8 and 8.8.4.4 on your device your browsing from and give it another shot
shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: 29-11-2014

Re: Ebuyer Not Accesible

I reset my router to force another IP address, so now im on 146.199.194.x but Ebuyer is not accessible again
Rebooted router again so now im on 31.185.135.x & Ebuyer is not accessible, very odd, i have sent Ebuyer a pm via Facebook
Tried my tablet & no access on that either
I flushed the DNS in CMD
@blundey its not DNS related, i have tried auto (Plusnet), Google & other more obscure private / non logging ones (which i prefer) such as dns.watch, quite a good list here https://thesimplecomputer.info/a-list-of-dns-service-providers
shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: 29-11-2014

Re: Ebuyer Not Accesible

Ok, i have run a tracert & ping to ebuyer.com, as you can see it times out, my IP is 31.185.135.x
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Lee>tracert ebuyer.com
Tracing route to ebuyer.com [89.107.44.190]
over a maximum of 30 hops:
 1     1 ms     1 ms     1 ms  router.asus.com [192.168.1.1]
 2    24 ms    12 ms    12 ms  lo0-central10.pcl-ag06.plus.net [195.166.128.187
]
 3    13 ms    12 ms    12 ms  link-b-central10.pcl-gw02.plus.net [212.159.2.18
2]
 4    14 ms    12 ms    13 ms  212.159.0.214
 5    13 ms    12 ms    14 ms  ae1.ptw-cr02.plus.net [195.166.129.2]
 6    12 ms    12 ms    13 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
 7    14 ms    12 ms    11 ms  ge-0-1.linx.lon.nodefour.net [195.66.224.135]
 8    12 ms    12 ms    12 ms  mx01-ge1.1.9-man.tc.nodefour.net [83.166.164.42]
 9    14 ms    14 ms    15 ms  mx02-xe0.0.1-nht.dc4.nodefour.net [109.234.203.2
45]
10    26 ms    14 ms    14 ms  mx01-xe1.2.0-nht.dc4.nodefour.net [109.234.203.2
49]
11    18 ms    88 ms    19 ms  77.111.212.13
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.
Trace complete.
C:\Users\Lee>ping ebuyer.com
Pinging ebuyer.com [89.107.44.190] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 89.107.44.190:
   Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Lee>
elfish
Grafter
Posts: 235
Registered: 22-02-2009

Re: Ebuyer Not Accesible

Ebuyer don't seem to reply to ping's which is why it time's out.
Their website is loading fine for me.
shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: 29-11-2014

Re: Ebuyer Not Accesible

why does it work for you (& others) but not for me?
mav:quote
elfish
Grafter
Posts: 235
Registered: 22-02-2009

Re: Ebuyer Not Accesible

If you put the IP address of 89.107.44.190 directly in to the address bar does it still not connect?
Community Veteran
Posts: 1,258
Thanks: 183
Fixes: 30
Registered: 13-08-2015

Re: Ebuyer Not Accesible

I would not worry about the trace route or ping results I get the same.
What happens if you put 89.107.44.190 in your browser.
shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: 29-11-2014

Re: Ebuyer Not Accesible

Quote from: elfish
If you put the IP address of 89.107.44.190 directly in to the address bar does it still not connect?

No, page does not load
elfish
Grafter
Posts: 235
Registered: 22-02-2009

Re: Ebuyer Not Accesible

Do you have any anti-virus software running?
Try disabling that and try connecting to the site again.
Edit. I see that it won't work on your tablet either.
shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: 29-11-2014

Re: Ebuyer Not Accesible

I use Microsoft Security Essentials, i turned off Real Time Protection & it still does not load, as i say it did work when i last checked over Christmas (with MSE) as i bought a phone, i can get round it using OpenVPN but i shouldn't need to resort to that (plus its too slow)