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Early activation

ajcizz
Newbie
Posts: 1
Registered: ‎11-12-2018

Early activation

Hi does anyone know if my router can be activated Early? It showing a speed on my phone when I try and connect in the advanced setting not sure if this means anything.
1 REPLY 1
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Early activation

Hi @ajcizz 

 

Welcome to the forums. 

 

Your phone may well pick up the WiFi signal on the router before the line actually activates - however there will be no usable internet service until this happens. 

I have checked you account and we are still awaiting an update from our supplier regarding this. 

Your account will be updated with a ticket and an accompanying email will be sent to the address we have on file for you once this happens. 

 

Kind Regards, 

MoR