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ERROR: The account has no invoice in Failed Billing

FIXED
cknapper2006
Newbie
Posts: 2
Registered: ‎10-11-2017

ERROR: The account has no invoice in Failed Billing

‎10-11-2017 4:30 PM

I had a failed payment and I can't pay until Monday, I get the error messages...

Error message 1: The account has no invoice in Failed Billing

Error message 2: Oops something went wrong. Your internet connection has been interrupted.

 

It wont take me to the the page to acknowledge the failed payment and continue surfing until Monday.

 

Thanks.

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rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: ERROR: The account has no invoice in Failed Billing

‎10-11-2017 4:51 PM

yes its regular Sad

Aparently its a Known bug  https://community.plus.net/t5/My-Account-Billing/7-days-of-nothing-but-failed-billing-plus-net-apps-...

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Gandalf
Community Gaffer
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Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: ERROR: The account has no invoice in Failed Billing

Fix

‎13-11-2017 5:08 PM

Hi there and welcome to the community forums.

I'm sorry to hear you're seeing this message.

It looks like you've since contacted our support team and got this resolved for you?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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