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ERROR: The account has no invoice in Failed Billing

FIXED
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cknapper2006
Newbie
Posts: 2
Registered: a week ago

ERROR: The account has no invoice in Failed Billing

I had a failed payment and I can't pay until Monday, I get the error messages...

Error message 1: The account has no invoice in Failed Billing

Error message 2: Oops something went wrong. Your internet connection has been interrupted.

 

It wont take me to the the page to acknowledge the failed payment and continue surfing until Monday.

 

Thanks.

2 REPLIES
rongtw
Seasoned Hero
Posts: 6,206
Thanks: 1,107
Fixes: 11
Registered: 01-12-2010

Re: ERROR: The account has no invoice in Failed Billing

yes its regular Sad

Aparently its a Known bug  https://community.plus.net/t5/My-Account-Billing/7-days-of-nothing-but-failed-billing-plus-net-apps-...

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Plusnet Help Team
Plusnet Help Team
Posts: 3,567
Thanks: 749
Fixes: 179
Registered: 21-04-2017

Re: ERROR: The account has no invoice in Failed Billing

Fix

Hi there and welcome to the community forums.

I'm sorry to hear you're seeing this message.

It looks like you've since contacted our support team and got this resolved for you?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team