ECI Cabinets
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Re: ECI Cabinets
17-03-2020 6:12 PM
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@bobpullen Thanks for the update Bob, yeah I figured it wouldn't show up yet the time stamp on the GEA test is usually a week or so behind which makes it a little harder for us on the Hub-one to see what's completely going on with the stats being so limited, I'll keep an eye on it for sure but so far no complaints.
Re: ECI Cabinets
17-03-2020 7:04 PM
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>> however I believe the data is 'stale' and not necessarily realtime.
I don't know how true it is, but one of the guys on my forum said that although the DLM data on the GEA test lags behind a couple of weeks, there is another test in the suite which does give more up to date details for the DLM profile. Sorry I don't know any more info.
Thanks so much Bob for doing this. Will start a new PPPsession in a short while.
Re: ECI Cabinets
17-03-2020 7:19 PM
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I can’t think of any other tests other than a GEA in the suite of KBD (Knowledge Based Diagnostics) that displays a DLM profile, however certain advisers have access to what’s known as a live RRT tool where the profile is generally a lot more up to date usually as of within 24 hours.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: ECI Cabinets
17-03-2020 7:26 PM
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@bobpullen is there a reason why my downstream noise margin should be double the default 6.0dB target noise margin? Thanks....
Maximum data rate:13.556 Mbps / 62.035 Mbps
Noise margin:7.1 / 12.8
Line attenuation:14.2 / 13.0
Signal attenuation:14.1 / 13.0
DSL checker results
Re: ECI Cabinets
17-03-2020 8:45 PM
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Re: ECI Cabinets
17-03-2020 8:53 PM
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Hi @bobpullen my bt ip is 64.16Mbps but my Plusnet profile is wrong at 63.8Mbps?
1. Downstream Test: -provides background information.
Download Speed
61.07 Mbps
0 Mbps 64.16 Mbps
Max Achievable Speed
Download speedachieved during the test was - 61.07 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-64.16 Mbps .
Additional Information:
IP Profile for your line is - 64.16 Mbps
2. Upstream Test: -provides background information.
Upload Speed
18.05 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 18.05Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: ECI Cabinets
17-03-2020 9:02 PM
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Re: ECI Cabinets
17-03-2020 9:11 PM
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@bobpullen wrote:
@dave501, is that a recent development?
@bobpullen no it's generally around 12dB which seem a bit odd when the target is 6dB?
Re: ECI Cabinets
17-03-2020 9:50 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: ECI Cabinets
18-03-2020 6:38 AM
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Hi Bob, could you please run a test on my line and issue a DLM reset request please?
For the last couple of months my downstream connection has had high interleaving applied along with an ip profile of 47Mbps - which I discovered yesterday is below my guaranteed minimum speed.
I've tried two different (Draytek) routers on the line and they both report a max achievable rate of 56/58Mbps.
Thanks.
Re: ECI Cabinets
18-03-2020 7:34 AM
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I’ve posted the stats for before and after (see below) the strange thing is the info is showing it is not active on the downstream, I’m chasing this with Draytek but the line is being used for home working as well, so I am limited to what I can do during the day.
As far as download speed is concerned I have no increase at the moment but have a better snr downstream of 9-10Db
Re: ECI Cabinets
18-03-2020 8:12 AM
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Your line is banded at 24Mbps so you need to request a DLM reset, also the stats on the Draytek are known to be a bit mixed up, you have ReTx applied on Far End but that is actually on downstream. If you can get the banding removed you should get a reasonable increase in speed.😀
Re: ECI Cabinets
18-03-2020 10:32 AM
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PlusNet customers get a mention
Brian
Re: ECI Cabinets
18-03-2020 11:02 AM
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Your line is banded at 24Mbps...........
Thanks for your reply but how do you tell the lien is banded?
Re: ECI Cabinets
18-03-2020 11:57 AM
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The normal snrm is 6db for VDSL2 so if it is higher than this the sync speed has been artificilally capped or banded by DLM. The banded speeds are very specific like yours at exactly 24Mbps, if you reboot the modem it will sync at the same speed. PlusNet can request a DLM reset in this situation.
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