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Dsl issues, no Internet light on router

Kngbn79
Newbie
Posts: 1
Registered: 01-01-2015

Dsl issues, no Internet light on router

Hi, been without a working connection for over 2 weeks now, my issue is that on my openreach modem, I have a flashing dsl light and no Internet light on my router. Had a openreach engineer visit my property and thought the problem had initially been solved tho my speeds were much lower than normal, around 4meg when my normal is usually 45-55 as am on the unlimited fibre package, anyway I got home last night, rebooted my router to see if speeds would improve when I got home last night and ended up losing connections again. Would appreciate some help on this matter thanks.
2 REPLIES
Community Veteran
Posts: 1,232
Thanks: 18
Fixes: 2
Registered: 22-06-2012

Re: Dsl issues, no Internet light on router

Presumably you tried switching off your router, followed by your modem & then leaving them off for an hour before switching on the modem, then the router? If so you will need to report a fault using https://portal.plus.net/apps/kbdfaults.
Good luck.
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Dsl issues, no Internet light on router

I see one of my collleagues picked this up from elsewhere and has been in contact regarding an engineers visit.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff