Dropbox no connection
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Dropbox no connection
08-07-2018 8:30 PM
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Since Switching to plus net fibre and the hub they supplied none of my PCs connect to dropbox.
OneDrive works fine but Dropbox keeps giving message can't establish a secure connection. I've tried re-installing dropbox but then that fails with an error that I'm not connected to the internet. Which i clearly am.
I can only assume that the plus net hub is blocking dropbox. But I can fine nothing in the settings that looks like wit would help.
Is there a setting I can switch or Do I have to go and buy a better hub?
Re: Dropbox no connection
08-07-2018 8:34 PM
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Do you have safeguard switched on?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Dropbox no connection
08-07-2018 8:37 PM
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HI,
No, I've just double checked and no also the plus net firewall service is switched off.
Re: Dropbox no connection
09-07-2018 12:46 PM
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Hi there.
This is a bit of an odd issue, can you try a factory reset of the router by pushing a paperclip into the reset hole at the back for 20 seconds?
Let us know how this goes.
Re: Dropbox no connection
09-07-2018 9:06 PM
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Hi,
Thanks for coming back.
I think I may have fixed it by changing both the dropbox version and the anti-virus + a few network settings.
Re: Dropbox no connection
09-07-2018 9:33 PM
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