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Drop in Fibre BB speed

johns
Newbie
Posts: 2
Registered: 11-02-2015

Drop in Fibre BB speed

Hi,
I have noticed a significant reduction in the broadband speed from 37 mb to 10 mb. I have checked the speed through Ookla and consistently getting only 10 mb.  I have noticed the speed reduction this evening. Any issue on PN side ?
3 REPLIES
thesawdust
Grafter
Posts: 384
Registered: 28-10-2013

Re: Drop in Fibre BB speed

Hello,
login to the router, under broadband hit disconnect wait 30 seconds and click connect. Then run tests again, and report back here  Smiley
Thanks
johns
Newbie
Posts: 2
Registered: 11-02-2015

Re: Drop in Fibre BB speed

As suggested, I disconnected and connected back the router. However, there is no improvement in speed and the speedtest shows ~10 MB.
Community Veteran
Posts: 1,606
Thanks: 20
Registered: 29-06-2010

Re: Drop in Fibre BB speed

Are you testing via a wireless or ethernet cable connection to your router?
If it's wireless, and you are using a laptop or desktop PC of some kind, try connecting via cable and re-test.