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Draytek Vigor 2860n connection issues

TackleShop
Newbie
Posts: 3
Registered: ‎18-05-2018

Draytek Vigor 2860n connection issues

Can somebody help please .... right I am not a direct to plusnet user I buy my Business Fibre through a 3rd Party and Plusnet Tech can't help as its a 3rd party router ..... 

I have done everything I can think off to get connected 'username'@pndsl.co.uk PASSWORD, WAN 1 Settings: Enable - Yes, Physical Mode - AUTO (selects VDSL2 as soon as I plug the router in), DSL Mode - AUTO, DSL Modem Cable - Default, Active Mode - ALWAYS ON, VLAN Tag Insertion, VDSL2 - Service - ENABLE, Tag Value 101, Priority 0 ....... Internet Access WAN1, Physical Mode - VSDL2, Access Mode - PPPoE / PPPoA

 

So can't work out where I am going wrong?

4 REPLIES
TheEvilDead
Newbie
Posts: 1
Registered: ‎14-11-2017

Re: Draytek Vigor 2860n connection issues


I have done everything I can think off to get connected 'username'@pndsl.co.uk PASSWORD, WAN 1 Settings: Enable - Yes, Physical Mode - AUTO (selects VDSL2 as soon as I plug the router in), DSL Mode - AUTO, DSL Modem Cable - Default, Active Mode - ALWAYS ON, VLAN Tag Insertion, VDSL2 - Service - ENABLE, Tag Value 101, Priority 0 ....... Internet Access WAN1, Physical Mode - VSDL2, Access Mode - PPPoE / PPPoA

 


The domain name you have input, as shown above, appears to be incorrect; the support page below states this should be "username@plusdsl.net".

https://www.plus.net/home-broadband/router-reconnect

Regards,

Gary 

TackleShop
Newbie
Posts: 3
Registered: ‎18-05-2018

Re: Draytek Vigor 2860n connection issues

Yeah I tried that and my username is 100% @pndsl.co.uk I believe this is because I am not a direct Plusnet user

 

Superuser
Superuser
Posts: 6,970
Thanks: 1,001
Fixes: 61
Registered: ‎30-07-2007

Re: Draytek Vigor 2860n connection issues

This thread https://community.plus.net/t5/Fibre-Broadband/New-Draytek-2860-Advice-on-settings-appreciated/td-p/1... seems to imply there are separate VLAN tag settings for ADSL and VDSL. You need the VDSL one set to 101

TackleShop
Newbie
Posts: 3
Registered: ‎18-05-2018

Re: Draytek Vigor 2860n connection issues

Yeah it is set to 101