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Downstream that of fibre but on fibre extra

FIXED
Gavjbrown
Dabbler
Posts: 12
Registered: 07-09-2017

Downstream that of fibre but on fibre extra

Could plusnet staff check I'm on fibre extra please.
2 REPLIES
Community Veteran
Posts: 6,332
Thanks: 478
Fixes: 43
Registered: 30-07-2007

Re: Downstream that of fibre but on fibre extra

Fix

If you were on the Fibre product your downstream synch would be limited to 40Mb. Yours is in excess of that therefore you must be on the Fibre Extra product.

Also your upstream synch would be limited to 2Mb on the Fibre product.

 

Gavjbrown
Dabbler
Posts: 12
Registered: 07-09-2017

Re: Downstream that of fibre but on fibre extra

Thanks MisterW
👍