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Downstream speed increases after Hub One reset

stewakeman
Grafter
Posts: 28
Thanks: 2
Registered: 11-03-2016

Downstream speed increases after Hub One reset

So I've noticed that seemingly over time my Hub One downstream connection seems to slow down the longer the time that passes following a power cycle. The upstream speed seems to go unchanged. Looking at the helpdesk stats before doing a hub reset shows the same downstream and upstream stats but the difference is significant.

Screenshot_20160616-201927.jpgScreenshot_20160616-201906.jpg

 

It had been some 42 days since the hub was last reset / power cycled. PN seem to say you should always keep it on, but is there a golden timeframe for this? Like, keep it on for 2 weeks and then power cycle to stop this from happening?

1 REPLY
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Downstream speed increases after Hub One reset

It should not be doing that, either the router is faulty or you have a intermittent line fault and DLM is reducing your IP profile and then when your router power cycles during a time it not showing the fault it resets it.

Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017