Showing results for 
Search instead for 
Did you mean: 

Downstream Lowered Again

Posts: 2
Registered: ‎27-06-2017

Downstream Lowered Again

Hello, 6 months ago I reported a fault in which my downstream was lowered. Openreach came round and fixed the issue but in the last couple days I've noticed connection issues so I went into the router settings and noticed the downstream has been lowered once again.

Thanks in advance.
Aspiring Pro
Posts: 201
Thanks: 33
Fixes: 2
Registered: ‎19-11-2017

Re: Downstream Lowered Again

Have you got a screenshot?
Posts: 300
Thanks: 89
Fixes: 6
Registered: ‎09-04-2016

Re: Downstream Lowered Again

It is probably worth running through the checks and logging this as a fault even given the time of year so that it is in the queue for action after the holidays.

Plusnet Help Team
Plusnet Help Team
Posts: 4,427
Thanks: 999
Fixes: 193
Registered: ‎25-03-2015

Re: Downstream Lowered Again

Sorry to hear your download speed has dropped @gxoats


As @BrightonRock has advised, please can your run through our troubleshooting guides Here.

If you continue to experience problems after this, please report a fault via your account Here.



If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team