cancel
Showing results for 
Search instead for 
Did you mean: 

Download/upload speed

Newbie
Posts: 3
Registered: ‎15-01-2020

Download/upload speed

Hello

 

We have been having problems with a noisy line. I have now replaced the micro filter and telephone. The line now seems quiet. 

Question is would this have been having an effect on the download speed. We are currently only getting 16mbps. We should be getting 30-40mbps. That is what we are paying for.

 

Thanks 

 

Paul

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 18,002
Thanks: 5,737
Fixes: 963
Registered: ‎21-04-2017

Re: Download/upload speed

Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team