I am on fast fibre broadband but can only get 4.8Mbs download now. I've tried different times of day and hard wired desktop as well as laptop on wifi and plugged in. When on wifi laptop is about 18 inches from router.
Most frustrating and can't even speak or chat with anyone.
Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online here.
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