Download speed

GarethR · ‎21-04-2015

A couple of days ago I replaced my Openreach ECI modem with a Netgear D6400 router.
It has increased my speed profile from 67.2 to 77.2 but my download speed tests are unchanged at 64Meg.
Does anything need resetting at the Plus Net end ?

Strat · ‎14-04-2007

What does it say here https://portal.plus.net/my.html?action=data_transfer_speed

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine

GarethR · ‎21-04-2015

It says 77.2
Dick:quote

MatthewWheeler · ‎01-01-2012

Your connection hasn't dropped since the profile last updated.
Can you log into your router and disconnect then reconnect?

If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

GarethR · ‎21-04-2015

Matthew - you're a star. Thank you.
adie:quote

MatthewWheeler · ‎01-01-2012

No problem.
Glad to see it's increased.

If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

Download speed

Download speed

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