Download speed lower than expected
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Download speed lower than expected
07-02-2021 11:17 PM
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hi
Not sure if it's dropped due to bad weather, but i noticed my download is about 50 meg. I'm sure it was around 70 at one point.
I've attached two screenshots. Can anyone suggest what to try next? I see Plusnet don't have the ticket system they used to.
Cheers!
Re: Download speed lower than expected
08-02-2021 12:31 AM
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You can still raise a fault ticket at faults.plus.net
Probably worth making sure you’ve covered the usual checks first though https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242
Re: Download speed lower than expected
08-02-2021 10:01 PM
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Hi Thrall. Thanks for your reply. I've just ordered the latest face plate so will swap that out and plug the router directly in to that and report back.
Cheers
Re: Download speed lower than expected
08-02-2021 10:45 PM
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It may be cheaper and easier to try the test socket, that way it’ll rule out the faceplate and any internal wiring.
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- Re: Download speed lower than expected