Download speed dropped
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Download speed dropped
01-12-2014 6:39 PM
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Could someone see if there's anything they can do to improve it? I did try the fault checker but it told me to come back later...
Re: Download speed dropped
01-12-2014 6:56 PM
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Can you please post all of the information asked for in the speed issues thread at the top of this forum.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Download speed dropped
01-12-2014 7:27 PM
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Download speed (Mbps): 0.96
Upload speed (Mbps): 1.88
Ping Latency (ms): 61.75
Further diagnostics isn't working for me at the moment, I screwed up the first time and can't get it back. The IP profile down was about 12Mb though.
PN stats:
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
12.4 Mb
Re: Download speed dropped
01-12-2014 9:20 PM
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I have presumed you are ADSL - yes?
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Download speed dropped
01-12-2014 9:24 PM
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Re: Download speed dropped
02-12-2014 7:32 AM
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A mod will probably be along to move it for you
To be is to do - Kant
do be do be do - Sinatra
Re: Download speed dropped
02-12-2014 1:00 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Download speed dropped
02-12-2014 6:10 PM
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Any ideas about the issue...?
Re: Download speed dropped
03-12-2014 10:03 AM
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