I had my phone line installed and set up with Plusnet Hub One on Friday. I can see the broadband connection is strong but I can’t seem to connect for longer than two minutes at a time. It just disconnects. Sometimes it brings up the Plusnet Hub page on my phone or television when I initially connect and then it disconnects. I’ve checked and my username is still firstname.lastname@example.org so I don’t think it has been activated properly? My internet should’ve went live at midnight on 03/10. Can anyone help?