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Domain Registration

FIXED
dmurff66
Newbie
Posts: 4
Registered: 21-06-2017

Domain Registration

Having paid the premium price to register a domain through Plusnet I am still waiting 12 days later. Support can't tell me why it is beyond plusnet to register a domain name, my ticket is sitting there untended and lonely.

 

Has anyone else had issues like this and what did you do to resolve them.

6 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: Domain Registration

Hi there, sorry for the delay with this. I'm picking this up and should have an update for you tomorrow.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
dmurff66
Newbie
Posts: 4
Registered: 21-06-2017

Re: Domain Registration

I would be grateful if someone would Chris, My patience is getting thinner than my hair at the moment Smiley

Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: Domain Registration

Fix

Should be done now, apologies for the initial delay in this.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
dmurff66
Newbie
Posts: 4
Registered: 21-06-2017

Re: Domain Registration

Thanks Chris, I don't know what you did but it's much appreciated

 

 

dmurff66
Newbie
Posts: 4
Registered: 21-06-2017

Re: Domain Registration

Any idea how long this domain will take to appear in the management portal Chris?

Plusnet Help Team
Plusnet Help Team
Posts: 7,798
Thanks: 2,293
Fixes: 385
Registered: 21-04-2017

Re: Domain Registration

We're chasing this up with our hosting team to investigate what's happening, apologies for the continued delays.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team