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Domain Registration

FIXED
dmurff66
Newbie
Posts: 4
Registered: ‎21-06-2017

Domain Registration

Having paid the premium price to register a domain through Plusnet I am still waiting 12 days later. Support can't tell me why it is beyond plusnet to register a domain name, my ticket is sitting there untended and lonely.

 

Has anyone else had issues like this and what did you do to resolve them.

6 REPLIES 6
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Domain Registration

Hi there, sorry for the delay with this. I'm picking this up and should have an update for you tomorrow.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
dmurff66
Newbie
Posts: 4
Registered: ‎21-06-2017

Re: Domain Registration

I would be grateful if someone would Chris, My patience is getting thinner than my hair at the moment Smiley

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Domain Registration

Fix

Should be done now, apologies for the initial delay in this.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
dmurff66
Newbie
Posts: 4
Registered: ‎21-06-2017

Re: Domain Registration

Thanks Chris, I don't know what you did but it's much appreciated

 

 

dmurff66
Newbie
Posts: 4
Registered: ‎21-06-2017

Re: Domain Registration

Any idea how long this domain will take to appear in the management portal Chris?

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Domain Registration

We're chasing this up with our hosting team to investigate what's happening, apologies for the continued delays.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet