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Does this warrant a call to plusnet?

LEEEVANS69
Dabbler
Posts: 16
Thanks: 2
Registered: 15-05-2013

Does this warrant a call to plusnet?

7 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Does this warrant a call to plusnet?

wired or wireless

LEEEVANS69
Dabbler
Posts: 16
Thanks: 2
Registered: 15-05-2013

Re: Does this warrant a call to plusnet?

Wired 

Community Veteran
Posts: 5,057
Thanks: 426
Fixes: 16
Registered: 10-06-2010

Re: Does this warrant a call to plusnet?

Not sure about the upload, but the download might. Plusnet usually take the low end of the A range as the threshold for accepting a fault, and working backwards from the IP Profile, the downstream line rate is probably below it.

LEEEVANS69
Dabbler
Posts: 16
Thanks: 2
Registered: 15-05-2013

Re: Does this warrant a call to plusnet?

Ok thanks will bell them Smiley

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LEEEVANS69
Dabbler
Posts: 16
Thanks: 2
Registered: 15-05-2013

Re: Does this warrant a call to plusnet?

Yeah problem on the line

LEEEVANS69
Dabbler
Posts: 16
Thanks: 2
Registered: 15-05-2013

Re: Does this warrant a call to plusnet?

Had the engineer out, was surprised i was still using an open reach modem. Have had the hub one delivered and download is a constant 35+ and upload 1.7+

Plusnet Help Team
Plusnet Help Team
Posts: 6,268
Thanks: 1,702
Fixes: 323
Registered: 21-04-2017

Re: Does this warrant a call to plusnet?

Hello there.

 

Sorry to see we've missed your thread.

Happy to hear this is all resolved, let us know if there's anything we else we could help with.

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team