Do IP Profiles reset automatically?

[#1]

Hi,
I cant seem to find a definitive answer to this one.
Following some line dropping issues the connection sync speed dropped dramatically ( ie from around 45mbps to some 33mbps ) and the IP Profile dropped accordingly ( to something around 31mbps).  I dont have a note of the original profile - however it was at the top end for the 40mbps connection and BTW speedtest always came out around 37mpbs
Now, everything is solved and over a period of days the exchange has ramped the connection back up  - the modem is reporting
"Max: Upstream rate = 9063 Kbps, Downstream rate = 44288 Kbps"
and its actually achieving
"Bearer: 0, Upstream rate = 9063 Kbps, Downstream rate = 39999 Kbps"
Eveything is nice and stable - however the downstream speed is being throttled by an IP profile of just 32.41mbps (BTW speedtest currently is showing 31mbps down).
So my question - does the IP Profile reset itself or is it automated, if automated what are the timescales for the % increase I am talking about?
( I have been feeding this information back to support via the online fault report - however the last update from Plusnet was last Tuesday so Im not even sure they have noticed! )
Thanks.
Gareth

[#2]

Yes, line management is entirely automated on fibre and usually takes around 72 hours.

[#3]

Thanks for the info.
One of your team did look at it yesterday, decided the profile was "stuck" and gave it a shove.
The connection is now runing as expected 
Thanks

[#4]

Quote from: _Adam_Walker_

usually takes around 72 hours.

Wow 72 hrs to update a shadow IP profile , surely you must be mistaken ?  The main BTW  IP profile does this within seconds  usually