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Disconnections

Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Disconnections

My connection has been dropping briefly nearly every day for the last week or so. Could you check my line, please?

2 REPLIES 2
Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Re: Disconnections

Anyone from PN available to help?

Here's my log, if that helps.

20:01:39, 12 Sep. BLOCKED 1 more packets (because of First packet is Invalid)
20:01:38, 12 Sep. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.67]:42682-​>[41.210.168.117]:443 on ppp3)
20:01:36, 12 Sep. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.64]:45591-​>[64.233.166.188]:5228 on ppp3)
20:01:32, 12 Sep. (692078.170000) CWMP: session completed successfully
20:01:32, 12 Sep. (692077.990000) CWMP: HTTP authentication success from https://dbtpnhdm.bt.mo
20:01:30, 12 Sep. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.66]:45969-​>[108.177.15.188]:5228 on ppp3)
20:01:28, 12 Sep. (692074.060000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
20:01:28, 12 Sep. (692074.060000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
20:01:28, 12 Sep. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:46234-​>[157.230.201.201]:8082 on ppp3)
20:01:26, 12 Sep. (692072.210000) WAN operating mode is VDSL
20:01:26, 12 Sep. (692072.210000) Last WAN operating mode was VDSL
20:01:25, 12 Sep. (692070.800000) PPP IPCP Receive Configuration ACK
20:01:25, 12 Sep. (692070.790000) PPP IPCP Send Configuration Request
20:01:25, 12 Sep. (692070.780000) PPP IPCP Receive Configuration NAK
20:01:25, 12 Sep. (692070.780000) PPP IPCP Send Configuration ACK
20:01:25, 12 Sep. (692070.770000) PPP IPCP Receive Configuration Request
20:01:25, 12 Sep. (692070.760000) PPP IPCP Send Configuration Request
20:01:23, 12 Sep. (692069.540000) PPPoE is up -​ Down Rate=39993Kbps, Up Rate=4296Kbps; SNR Margin Down=17.7dB, Up=16.1dB
20:01:23, 12 Sep. (692069.520000) CHAP authentication successful
20:01:23, 12 Sep. (692069.480000) CHAP Receive Challenge
20:01:23, 12 Sep. (692069.470000) Starting CHAP authentication with peer
20:01:23, 12 Sep. (692069.470000) PPP LCP Receive Configuration ACK
20:01:23, 12 Sep. (692069.470000) PPP LCP Send Configuration Request
20:01:23, 12 Sep. (692069.460000) PPP LCP Receive Configuration Reject
20:01:23, 12 Sep. (692069.460000) PPP LCP Send Configuration ACK
20:01:23, 12 Sep. (692069.460000) PPP LCP Receive Configuration Request
20:01:23, 12 Sep. (692069.450000) PPP LCP Send Configuration Request
20:01:18, 12 Sep. (692064.250000) PTM over DSL is up
20:01:12, 12 Sep. (692058.030000) CWMP: session closed due to error: Could not resolve host
20:01:12, 12 Sep. (692058.010000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
20:01:12, 12 Sep. (692058.000000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
20:01:00, 12 Sep. (692045.770000) Admin login successful by 192.168.1.64 on HTTP
20:00:42, 12 Sep. (692027.680000) CWMP: session closed due to error: Could not resolve host
20:00:42, 12 Sep. (692027.560000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
20:00:42, 12 Sep. (692027.550000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
20:00:41, 12 Sep. (692027.210000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
20:00:39, 12 Sep. (692025.290000) PTM over DSL is down after 11 minutes uptime
20:00:39, 12 Sep. (692025.280000) PPPoE is down after 11 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 -​ Down)]
20:00:36, 12 Sep. (692022.370000) PPP LCP Send Termination Request [User request]

 

Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Re: Disconnections

Fault is being investigated, thanks.