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Disconnections at roughly 6:30pm each evening

Daveodeth
Grafter
Posts: 75
Registered: 31-07-2007

Disconnections at roughly 6:30pm each evening

Hi
wanted to post this before raising a potential ticket, how can i see connection/disconnections on the technicolor router. previously i could look at a log.
want to check if there is a pattern of disconnections at roughly the stated above time. when we first picked the fibre connection it was solid as a rock, but recently it's been dropping out quite regularly
EDIT: Nuneaton exchange here.
Edit2: error message presented by router was "idle timeout reached" and "concentrator not reachable" after that at bang on half 8.