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Disconnections and speed reduction

Posts: 3
Registered: ‎10-04-2016

Disconnections and speed reduction

Hi, in the last few days i've noticed my connection dropping more frequently (a few times a day) where as before it would only occur once a week or so, as well as a sync speed reduction from 64meg.



I will add that our speed has always been on the low end of the estimated range and the upload speed does seem quite low compared with the estimates.



Plusnet Help Team
Plusnet Help Team
Posts: 13,656
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Disconnections and speed reduction

Hi there,


Diagnostics aren't showing any obvious causes so I'd just go ahead and report a fault with us over at


If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team