Disabling SIP ALG
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- Re: Disabling SIP ALG
11-01-2021 1:01 PM
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Hi all
I see a few years ago this wasn't possible - is it possible now please? I'm trying to use a VOIP phone I use at work at home but it's not working.
Thank you!
Fixed! Go to the fix.
11-01-2021 1:05 PM
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Assuming you have the PlusNet supplied Hub One, then No , I'm afraid it's not possible to disable the SIP ALG.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Disabling SIP ALG
11-01-2021 1:09 PM
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That was easy - thank you. I have the white router with the big blue light on it.
Re: Disabling SIP ALG
11-01-2021 1:21 PM
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Yup, that's a Hub One. It's really not a good router for VOIP (SIP)
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Disabling SIP ALG
11-01-2021 1:25 PM
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Ok thank you - any ideas what I should get instead? Work may pay for it.
Re: Disabling SIP ALG
11-01-2021 1:52 PM
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If cost is an issue then get a BT Business Smart Hub 6 from ebay. They can be configured for PlusNet and AFAIK you CAN disable the SIP ALG. (Note it MUST be the Business version)
Otherwise, I've successfully used a Draytek router and am currently using a Zyxel VMG3925-B10C, with my voip phone connected to the office PBX. The Draytek routers are excellent but not cheap.
The basic criteria is that you must be able to disable any SIP ALG. I believe most of the TP Link routers will allow you to do this but I cant confirm that myself.
Here a starting list of VDSL modem routers ( I assume you want wifi as well ) https://www.broadbandbuyer.com/store/wifi-routers/vdsl-wifi-5-routers-ac/?sort=3&page=1#content
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Disabling SIP ALG
11-01-2021 1:59 PM
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If you are on a budget then get a BUSINESS BT Smarthub 6 from an auction site such as Ebay. Setting instructions are here https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85....
Screenshot from my hub:
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Re: Disabling SIP ALG
11-01-2021 2:31 PM
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@Baldrick1 thanks for confirming that the SIP ALG can be disabled on the Bus Hub
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Disabling SIP ALG
12-01-2021 7:07 PM
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Thanks very much all!
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