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Disable SIP A.l.G. on Plusnet free fibre optic router

djrmarketing
Newbie
Posts: 2
Registered: ‎14-03-2016

Disable SIP A.l.G. on Plusnet free fibre optic router

Dear All,
I am looking to upgrade my phone system to VOIP, and the supplier has asked if the router, that is supplied free of charge from Plusnet, can have the SIP ALG disabled.
Many thanks
Danny
5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 14,709
Thanks: 5,499
Fixes: 393
Registered: ‎30-07-2007

Re: Disable SIP A.l.G. on Plusnet free fibre optic router

Which router do you have ?

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djrmarketing
Newbie
Posts: 2
Registered: ‎14-03-2016

Re: Disable SIP A.l.G. on Plusnet free fibre optic router

The Bt hub 5
npr
Pro
Posts: 1,898
Thanks: 119
Fixes: 9
Registered: ‎21-01-2013

Re: Disable SIP A.l.G. on Plusnet free fibre optic router

There doesn't look to be a way to disable sip alg in the HH5, but there's no evidence whether it does have a sip alg.
http://www.surevoip.co.uk/support/wiki/troubleshooting:sip_alg:bt_home_hub
The above site suggests that voip will work with the hh5.
dvorak
Moderator
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Registered: ‎11-01-2008

Re: Disable SIP A.l.G. on Plusnet free fibre optic router

i've had no issues running a voip phone with a HubOne.
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MisterW
Superuser
Superuser
Posts: 14,709
Thanks: 5,499
Fixes: 393
Registered: ‎30-07-2007

Re: Disable SIP A.l.G. on Plusnet free fibre optic router

I seem to recall there was someone recently who was having problems with the PN router with multiple voip accounts on Gigaset baee unit. Although that was a hub zero, the problem was supposedly down to being unable to disable the SIP alg http://community.plus.net/forum/index.php/topic,148321.32.html

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.