Diffculty reaching certain web sites since fibre installation
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Diffculty reaching certain web sites since fibre installation
13-03-2015 7:29 PM
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Re: Diffculty reaching certain web sites since fibre installation
13-03-2015 7:31 PM
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Re: Diffculty reaching certain web sites since fibre installation
13-03-2015 7:33 PM
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Re: Diffculty reaching certain web sites since fibre installation
13-03-2015 7:35 PM
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When pages don't load properly, what exactly happens? Which browser are you using? Have you tried clearing your cache?
Re: Diffculty reaching certain web sites since fibre installation
13-03-2015 7:41 PM
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What happens varies, but mostly it drops content and sometimes format, like the CSS is failing to load properly.
Clearing caches doesn't make any difference.
I've attached the BBC and Radio Times pings from this evening
Re: Diffculty reaching certain web sites since fibre installation
14-03-2015 9:22 AM
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You can put the browsers into like a diagnostic mode which will show you which components are slow to load.
Re: Diffculty reaching certain web sites since fibre installation
14-03-2015 10:45 AM
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Re: Diffculty reaching certain web sites since fibre installation
14-03-2015 11:22 AM
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It does a comparison of DNS servers and you will probably find that Google or OpenDNS are faster than Plusnet.
Re: Diffculty reaching certain web sites since fibre installation
14-03-2015 12:02 PM
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Router controlled - Plusnet default is the fastest
The two set by windows are slower
Re: Diffculty reaching certain web sites since fibre installation
14-03-2015 3:00 PM
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Re: Diffculty reaching certain web sites since fibre installation
14-03-2015 9:43 PM
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You could test this yourself by configuring your PC's network setting to opendns or google dns.
Alternatively you could configures a Technicolor router to issue google dns settings to connected devices in place of issuing it's own dns relay.
See http://npr.me.uk/changedns.html ; --- Method 2)
Re: Diffculty reaching certain web sites since fibre installation
15-03-2015 10:48 AM
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I spoke online to an operator about this on the 13th of Feb and after a discussion of what I had done, he told me that I had done everything I possibly could and that it was obviously a fault of the router. He promised to get a new one sent to me and also send a bag for my faulty one to be returned. Unfortunately, that's the last I heard of it. Great job Plusnet.
My advice, get a decent router, not the rubbish Plusnet send.
Re: Diffculty reaching certain web sites since fibre installation
15-03-2015 12:03 PM
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Previous to that I was a converted advocate of the Technicolor ADSL router as it improved my synch and reliability over the other routers I tried but that advantage was no longer applicable when I moved over to FTTC as I was then using the Openreach modem to negotiate my connection.
Re: Diffculty reaching certain web sites since fibre installation
23-03-2015 10:58 AM
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I have a spare TP link so will give that a go and see if it resolves the issue. It's not very helpful that PN deny the problem exists!!
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