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Did something just barf a bit?

FIXED
Andrue
Aspiring Pro
Posts: 775
Thanks: 89
Fixes: 1
Registered: 12-01-2015

Did something just barf a bit?

I just lost my connection part way through browsing. LAN was fine but no WAN transport. Rebooted router and it all seems fine now :-/

5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 659
Thanks: 151
Fixes: 29
Registered: 17-10-2015

Re: Did something just barf a bit?

Fix

Nothing flagged on our monitoring, you did have a very long stable connection too until this happened, will keep an eye out but you should be fine in all honesty Smiley 


 Paul Tarr
 Plusnet Network Operations
Mayfly
Pro
Posts: 1,127
Thanks: 100
Fixes: 1
Registered: 04-06-2009

Re: Did something just barf a bit?

Same just happened to me. I couldn't even reach the router for a soft disconnect so had to switch off at the mains. Took a while to reconnect but up and running again now.

Community Veteran
Posts: 1,236
Thanks: 19
Fixes: 2
Registered: 22-06-2012

Re: Did something just barf a bit?

I'd had a stable comnection for a couple of months & then it suddenly went down at 09.45 on Monday 6 Feb. I also had to do a full power down & it reconnected about 30 minutes later.

Andrue
Aspiring Pro
Posts: 775
Thanks: 89
Fixes: 1
Registered: 12-01-2015

Re: Did something just barf a bit?

The plot maybe thickens then. I also thought I was on a dodgy gateway after it came back so an hour later I disconnected and reconnected. After the reconnect I couldn't resolve any host names. I could ping external IP addresses but didn't seem able to get any useful packets. LAN access was fine (I run my own mail server from home and my laptop and phone had no problems accessing it using loopback). So I restarted the router and it all came back properly.

 

This is a new(ish) router so might be a quirk but it seems a bit odd. It's a Billion 8800 and they are generally well regarded. It's not actually handling the DSL connection. I decided to leave that to my trusty HG612. Anyway I've decided to set it to reboot every Saturday morning and see how it goes.

Plusnet Staff
Plusnet Staff
Posts: 659
Thanks: 151
Fixes: 29
Registered: 17-10-2015

Re: Did something just barf a bit?

definitely an odd issue, I'll keep an eye on your connection from our side for any drops as things go ahead but please let me know if you see these issues with external access again


 Paul Tarr
 Plusnet Network Operations