Dial up speeds at evening and weekends
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- Re: Dial up speeds at evening and weekends
Dial up speeds at evening and weekends
01-03-2018 9:05 PM - edited 02-03-2018 6:24 AM
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On 40/10 typically achieve 34 down and 9 up.
Achieving 0.7 Mbps down and 1.5Mbps up at peak times. Ridiculous.
Re: Dial up speeds at evening and weekends
02-03-2018 4:47 PM
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Re: Dial up speeds at evening and weekends
03-03-2018 5:27 PM
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Can you check for a Hot SVLAN issue please @adamwalker @Gandalf
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Re: Dial up speeds at evening and weekends
03-03-2018 7:59 PM - edited 03-03-2018 8:00 PM
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heres a directly wired test result (no other devices connected) from 20:00 on sat, better than the hideous speeds in the evenings the last few nights but still no where near what it should be http://www.speedtest.net/result/7108161585
Re: Dial up speeds at evening and weekends
03-03-2018 8:40 PM - edited 03-03-2018 8:42 PM
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Re: Dial up speeds at evening and weekends
03-03-2018 8:53 PM
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It’s brutal.
Re: Dial up speeds at evening and weekends
04-03-2018 3:06 PM
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Superuser citation
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
Escalated to add to an ongoing investigation on network performance.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Dial up speeds at evening and weekends
05-03-2018 11:56 AM
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@jjwils I can see you've reported a fault regarding this and our tests are now highlighting that there's a capacity issue.
Unfortunately the estimated fix date for this is the 13th of April and it isn't possible for us to move you to a part where there is capacity as the issue is affecting the entire exchange.
Re: Dial up speeds at evening and weekends
15-03-2018 7:45 PM
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Re: Dial up speeds at evening and weekends
15-03-2018 8:32 PM
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PlusNet can not fix it, it's due to inadequate capacity at the exchange caused either by BT Openreach or Wholesale, not sure which. So you just have to be patient, they may fix it or maybe not.
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- Re: Dial up speeds at evening and weekends