Decreasing speeds
Switched to a HH5 Type B Speed is still creeping up. Download is about max now. Upload is still shy. It was a solid 19 for months after my initial install. 
1. Best Effort Test: -provides background information.
Download Speed
58.3 Mbps
0 Mbps 58.87 Mbps
Max Achievable Speed
Download speedachieved during the test was - 58.3 Mbps
For your connection, the acceptable range of speedsis 47.1 Mbps-58.87 Mbps .
Additional Information:
IP Profile for your line is - 58.87 Mbps
2. Upstream Test: -provides background information.
Upload Speed
13.79 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 13.79Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
1. Best Effort Test: -provides background information.
Download Speed
58.3 Mbps
0 Mbps 58.87 Mbps
Max Achievable Speed
Download speedachieved during the test was - 58.3 Mbps
For your connection, the acceptable range of speedsis 47.1 Mbps-58.87 Mbps .
Additional Information:
IP Profile for your line is - 58.87 Mbps
2. Upstream Test: -provides background information.
Upload Speed
13.79 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 13.79Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
A bit shocked how Plusnet left this at!! 
NE
NE
Fault logged.
Maybe i'm not shouting enough
I'm happy and can wait it out.
Maybe i'm not shouting enough
I'm happy and can wait it out.
Nothing from plus.net support. 4 days?
Speedtest still slow (well slower than what it should be). Nice red bar
Stats before a reboot:
Interestingly after the reboot it took over 8 mins for the connmection to come back, not seen that before?
Stats after a successful connection
Speedtest still slow (well slower than what it should be). Nice red bar
Stats before a reboot:
Interestingly after the reboot it took over 8 mins for the connmection to come back, not seen that before?
Stats after a successful connection
Upload coming back, download still significantly slower than it should be.
The download speed may have decreased due to more people being added to your final cabinet.
If that's the case I would suggest like what I did was downgrade my package to 40mbps and get borderline 40mbps (I get roughly 38mbps) I don't notice any different when web browsing on the internet etc.
NE
If that's the case I would suggest like what I did was downgrade my package to 40mbps and get borderline 40mbps (I get roughly 38mbps) I don't notice any different when web browsing on the internet etc.
NE
I happened to wake up over night and noticed the BTHH5 was glowing orange rather than blue. Looking this morning the connection was down for approx 10 mins. The new connection has improved slightly. Best upload i've seen in a long time. Still down from the initial 19 I got in the 1st few months after installation though.
Oh, plus.net have updated my support ticket. There is lots of sexy testing stats on my fault ticket At the end it says this:
dick:csa
Oh, plus.net have updated my support ticket. There is lots of sexy testing stats on my fault ticket
At the end it says this:
Quote Summary
Potential Performance issue has been identified related to Packet loss on VLAN.
Resolution/Recommendation: Please pass to BTW for further diagnostics.
Quote Thanks for your patience.
We've raised your fault to our suppliers for further tests.
We aim to provide an update within 24 - 72 hours.
Please do not hesitate to get back in touch online at http://contactus.plus.net/ or by phone on 0800 432 0200 if we can be of further assistance.
Kind regards,
dick:csa
Good job your line is back on track!
NE
NE
yet again my unlimited fibre is down to 37MB now from 60mb. This happens every couple on months, so I get the job of complaining to plusnet, who after running tests and delaying a response for up to a week, end up getting BT on the case who admit eventually) its because they have profiled down the connection. They then reset the profiling and all is well again for another couple of months. Oh well here we go again. Such a waste and inconvenient.
Why? I pay for unlimited, so why should it ever be acceptable to deliver a speed of 37MB. Surely BT/plusnet could take corrective action when speed drops BEFORE I get the ob of reportng a fault, waiting etc.
Why? I pay for unlimited, so why should it ever be acceptable to deliver a speed of 37MB. Surely BT/plusnet could take corrective action when speed drops BEFORE I get the ob of reportng a fault, waiting etc.