Decrease Over 6 Months.
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Decrease Over 6 Months.
15-08-2015 11:23 PM
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Attached is an image of speedtests doing since 4/6/2014 showing a steady speed until May (again I didn't log tests between February and May so the speed drop could've occurred earlier). My upload and fluctuated a bit but has remained relatively the same over the same period as the decrease in downstream speed.
Can I get someone to take a look at my line please, I raised a ticket over a month ago but it was closed stating that Plusnet no longer deals with support tickets.
Re: Decrease Over 6 Months.
16-08-2015 12:30 PM
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the link was removed by Plusnet as it was "confusing customers" but you can still get there by using this URL https://portal.plus.net/my.html?action=data_transfer_speed
Re: Decrease Over 6 Months.
16-08-2015 12:45 PM
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I only have the last 12 months figures.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Decrease Over 6 Months.
16-08-2015 1:18 PM
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Re: Decrease Over 6 Months.
16-08-2015 4:34 PM
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Quote from: bustermissy1961 I bet a £1 to a penny they say its because more people have ordered fibre at your exchange. Thats their excuse for my drop from 75Mbps to 62Mbps.
Yes blame it on CROSSTALK lmfao..... that's what I was told the reason for my speed loss was......
Re: Decrease Over 6 Months.
16-08-2015 6:02 PM
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Re: Decrease Over 6 Months.
17-08-2015 11:02 AM
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Quote from: englishrick
Quote from: bustermissy1961 I bet a £1 to a penny they say its because more people have ordered fibre at your exchange. Thats their excuse for my drop from 75Mbps to 62Mbps.
Yes blame it on CROSSTALK lmfao..... that's what I was told the reason for my speed loss was......
So what's stopping them using that excuse all the time to justify peoples loss of speed.
Re: Decrease Over 6 Months.
17-08-2015 10:10 PM
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No. G.INP is supposed to deal with electrical noise. Vectoring is the technology developed to counter crosstalk. FTTC was always going to suffer crosstalk issues. If a line appears to be gradually getting slower over time it's almost certainly crosstalk.
Quote from: ShelleyT Wasn't G.INP supposed to help with lines affected by crosstalk
Re: Decrease Over 6 Months.
21-08-2015 9:58 PM
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Re: Decrease Over 6 Months.
22-08-2015 12:50 PM
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I can't see any issues from the test I've just performed on your line, I'd suggest reporting this to our faults team at https://faults.plus.net
Downstream Speed 79.9 Mbps
Upstream Speed 20.0 Mbps
Profile Name 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
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- Re: Decrease Over 6 Months.