Daily disconnections in the evening
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Daily disconnections in the evening
12-05-2017 10:27 AM
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As the title suggest starting to get daily disconnections, been with plusnet for just over a month. The first month has been superb no problems what so ever
Now into the second month its becoming beyond a joke with the router resetting/rebooting its self, flashing orange bar and "b" light. Sometimes does it when nothing is connected to the internet
I've changed the channels on the router and even connected the laptop via an Ethernet cable last night but it still disconnected
Could somebody please check my line as its really unacceptable in this day and age
Whether the router is faulty I don't know as I haven't got another one I could try
Many thanks
Re: Daily disconnections in the evening
12-05-2017 11:24 AM
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Sorry to hear you're having issues.
I've attached a graph below which shows how many drops you've had.
Our tests aren't showing any obvious cause so I'd recommend raising a fault here
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