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DSL connection up and down consistently all day

Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

DSL connection up and down consistently all day

Hi,

My internet connection has been up and down more often than the proverbial today.

I've rebooted the router today. Log snippets below. Any known issues?

This is a relatively re-occurring issue (engineer's out twice, replaced plus one router with another, and then Asus AC68U), etc. Sigh.

 

Jul 29 00:09:34 DSL: Link up -> down
Jul 29 00:09:49 WAN Connection: Ethernet link down.
Jul 29 00:09:50 nat: apply redirect rules
Jul 29 00:10:14 DSL: Link down -> up
Jul 29 00:10:14 WAN Connection: WAN was restored.
Jul 29 00:10:14 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 01:55:14 DSL: Link up -> down
Jul 29 01:55:29 WAN Connection: Ethernet link down.
Jul 29 01:55:29 nat: apply redirect rules
Jul 29 01:55:44 DSL: Link down -> up
Jul 29 01:55:52 WAN Connection: WAN was restored.
Jul 29 01:55:52 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 01:56:34 DSL: Link up -> down
Jul 29 01:56:44 DSL: Link down -> up
Jul 29 01:57:14 DSL: Link up -> down
Jul 29 01:57:25 WAN Connection: Ethernet link down.
Jul 29 01:57:26 nat: apply redirect rules
Jul 29 01:57:44 DSL: Link down -> up
Jul 29 01:57:46 WAN Connection: WAN was restored.
Jul 29 01:57:46 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:04:34 DSL: Link up -> down
Jul 29 02:04:47 WAN Connection: Ethernet link down.
Jul 29 02:04:48 nat: apply redirect rules
Jul 29 02:04:54 DSL: Link down -> up
Jul 29 02:04:58 WAN Connection: WAN was restored.
Jul 29 02:04:58 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:07:04 DSL: Link up -> down
Jul 29 02:07:12 WAN Connection: Ethernet link down.
Jul 29 02:07:13 nat: apply redirect rules
Jul 29 02:07:14 DSL: Link down -> up
Jul 29 02:07:17 WAN Connection: WAN was restored.
Jul 29 02:07:17 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:10:44 DSL: Link up -> down
Jul 29 02:10:55 WAN Connection: Ethernet link down.
Jul 29 02:10:55 nat: apply redirect rules
Jul 29 02:11:14 DSL: Link down -> up
Jul 29 02:11:18 WAN Connection: WAN was restored.
Jul 29 02:11:19 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:30:24 DSL: Link up -> down
Jul 29 02:30:32 WAN Connection: Ethernet link down.
Jul 29 02:30:33 nat: apply redirect rules
Jul 29 02:30:34 DSL: Link down -> up
Jul 29 02:30:38 WAN Connection: WAN was restored.
Jul 29 02:30:38 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:34:14 DSL: Link up -> down
Jul 29 02:34:25 WAN Connection: Ethernet link down.
Jul 29 02:34:26 nat: apply redirect rules
Jul 29 02:34:59 pppd[363]: Serial link appears to be disconnected.
Jul 29 02:35:05 pppd[363]: Connection terminated.
Jul 29 02:35:05 pppd[363]: Modem hangup
Jul 29 02:35:14 DSL: Link down -> up
Jul 29 02:35:16 WAN Connection: Fail to connect with some issues.
Jul 29 02:35:30 pppd[363]: Connected to redacted via interface vlan3880
Jul 29 02:35:30 pppd[363]: Connect: ppp0 <--> vlan3880
Jul 29 02:35:31 pppd[363]: CHAP authentication succeeded
Jul 29 02:35:31 pppd[363]: peer from calling number redacted authorized
Jul 29 02:35:31 pppd[363]: local IP address redacted
Jul 29 02:35:31 pppd[363]: remote IP address redacted
Jul 29 02:35:31 pppd[363]: primary DNS address 212.159.6.9
Jul 29 02:35:31 pppd[363]: secondary DNS address 212.159.6.10
Jul 29 02:35:31 rc_service: ip-up 5817:notify_rc start_firewall
Jul 29 02:35:32 wan: finish adding multi routes
Jul 29 02:35:32 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:35:32 rc_service: ip-up 5817:notify_rc stop_upnp
Jul 29 02:35:32 rc_service: waitting "start_firewall" via ip-up ...
Jul 29 02:35:32 wan: finish adding multi routes
Jul 29 02:35:32 nat: apply redirect rules
Jul 29 02:35:33 rc_service: ip-up 5817:notify_rc start_upnp
Jul 29 02:35:33 rc_service: waitting "stop_upnp" via ip-up ...
Jul 29 02:35:40 WAN Connection: WAN was restored.
Jul 29 02:35:41 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:35:54 DSL: Link up -> down
Jul 29 02:36:10 WAN Connection: Ethernet link down.
Jul 29 02:36:10 nat: apply redirect rules
Jul 29 02:36:24 DSL: Link down -> up
Jul 29 02:36:27 WAN Connection: WAN was restored.
Jul 29 02:36:27 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:36:34 DSL: Link up -> down
Jul 29 02:36:48 WAN Connection: Ethernet link down.
Jul 29 02:36:48 nat: apply redirect rules
Jul 29 02:37:19 pppd[363]: Serial link appears to be disconnected.
Jul 29 02:37:25 pppd[363]: Connection terminated.
Jul 29 02:37:25 pppd[363]: Modem hangup
Jul 29 02:38:10 pppd[363]: Timeout waiting for PADO packets
Jul 29 02:38:24 DSL: Link down -> up
Jul 29 02:38:28 WAN Connection: Fail to connect with some issues.
Jul 29 02:38:45 pppd[363]: Connected to redacted via interface vlan3880
Jul 29 02:38:45 pppd[363]: Connect: ppp0 <--> vlan3880
Jul 29 02:38:45 pppd[363]: CHAP authentication succeeded
Jul 29 02:38:45 pppd[363]: peer from calling number redacted authorized
Jul 29 02:38:45 pppd[363]: local IP address redacted
Jul 29 02:38:45 pppd[363]: remote IP address redacted
Jul 29 02:38:45 pppd[363]: primary DNS address 212.159.6.9
Jul 29 02:38:45 pppd[363]: secondary DNS address 212.159.6.10
Jul 29 02:38:45 rc_service: ip-up 6131:notify_rc start_firewall
Jul 29 02:38:46 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 02:38:46 wan: finish adding multi routes
Jul 29 02:38:47 rc_service: ip-up 6131:notify_rc stop_upnp
Jul 29 02:38:47 rc_service: waitting "start_firewall" via ip-up ...
Jul 29 02:38:48 rc_service: ip-up 6131:notify_rc start_upnp
Jul 29 02:38:48 rc_service: waitting "stop_upnp" via ip-up ...
Jul 29 02:38:48 WAN Connection: WAN was restored.
Jul 29 04:05:34 DSL: Link up -> down
Jul 29 04:05:49 WAN Connection: Ethernet link down.
Jul 29 04:05:50 nat: apply redirect rules
Jul 29 04:06:04 DSL: Link down -> up
Jul 29 04:06:05 WAN Connection: WAN was restored.
Jul 29 04:06:05 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 05:57:14 DSL: Link up -> down
Jul 29 05:57:23 WAN Connection: Ethernet link down.
Jul 29 05:57:24 nat: apply redirect rules
Jul 29 05:57:44 DSL: Link down -> up
Jul 29 05:57:49 WAN Connection: WAN was restored.
Jul 29 05:57:49 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 06:23:24 DSL: Link up -> down
Jul 29 06:23:37 WAN Connection: Ethernet link down.
Jul 29 06:23:38 nat: apply redirect rules
Jul 29 06:23:54 DSL: Link down -> up
Jul 29 06:24:01 WAN Connection: WAN was restored.
Jul 29 06:24:01 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 06:24:04 DSL: Link up -> down
Jul 29 06:24:14 WAN Connection: Ethernet link down.
Jul 29 06:24:15 nat: apply redirect rules
Jul 29 06:24:44 DSL: Link down -> up
Jul 29 06:24:45 WAN Connection: WAN was restored.
Jul 29 06:24:45 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 06:34:15 DSL: Link up -> down
Jul 29 06:34:24 WAN Connection: Ethernet link down.
Jul 29 06:34:24 nat: apply redirect rules
Jul 29 06:34:44 DSL: Link down -> up
Jul 29 06:34:47 WAN Connection: WAN was restored.
Jul 29 06:34:47 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 06:49:14 DSL: Link up -> down
Jul 29 06:49:26 WAN Connection: Ethernet link down.
Jul 29 06:49:26 nat: apply redirect rules
Jul 29 06:49:35 DSL: Link down -> up
Jul 29 06:49:39 WAN Connection: WAN was restored.
Jul 29 06:49:39 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 06:58:14 DSL: Link up -> down
Jul 29 06:58:24 WAN Connection: Ethernet link down.
Jul 29 06:58:24 nat: apply redirect rules
Jul 29 06:58:44 DSL: Link down -> up
Jul 29 06:58:47 WAN Connection: WAN was restored.
Jul 29 06:58:47 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 06:58:54 DSL: Link up -> down
Jul 29 06:59:08 WAN Connection: Ethernet link down.
Jul 29 06:59:09 nat: apply redirect rules
Jul 29 06:59:14 DSL: Link down -> up
Jul 29 06:59:22 WAN Connection: WAN was restored.
Jul 29 06:59:22 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:08:44 DSL: Link up -> down
Jul 29 07:08:53 WAN Connection: Ethernet link down.
Jul 29 07:08:54 nat: apply redirect rules
Jul 29 07:09:14 DSL: Link down -> up
Jul 29 07:09:19 WAN Connection: WAN was restored.
Jul 29 07:09:19 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:11:14 DSL: Link up -> down
Jul 29 07:11:22 WAN Connection: Ethernet link down.
Jul 29 07:11:23 nat: apply redirect rules
Jul 29 07:11:24 DSL: Link down -> up
Jul 29 07:11:28 WAN Connection: WAN was restored.
Jul 29 07:11:28 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:27:24 DSL: Link up -> down
Jul 29 07:27:40 WAN Connection: Ethernet link down.
Jul 29 07:27:41 nat: apply redirect rules
Jul 29 07:27:44 DSL: Link down -> up
Jul 29 07:27:45 WAN Connection: WAN was restored.
Jul 29 07:27:45 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:32:34 DSL: Link up -> down
Jul 29 07:32:44 WAN Connection: Ethernet link down.
Jul 29 07:32:44 nat: apply redirect rules
Jul 29 07:32:44 DSL: Link down -> up
Jul 29 07:32:49 WAN Connection: WAN was restored.
Jul 29 07:32:49 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:42:24 DSL: Link up -> down
Jul 29 07:42:40 WAN Connection: Ethernet link down.
Jul 29 07:42:41 nat: apply redirect rules
Jul 29 07:42:44 DSL: Link down -> up
Jul 29 07:42:46 WAN Connection: WAN was restored.
Jul 29 07:42:46 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:43:34 DSL: Link up -> down
Jul 29 07:43:45 WAN Connection: Ethernet link down.
Jul 29 07:43:45 nat: apply redirect rules
Jul 29 07:44:04 DSL: Link down -> up
Jul 29 07:44:05 WAN Connection: WAN was restored.
Jul 29 07:44:05 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:44:54 DSL: Link up -> down
Jul 29 07:45:06 WAN Connection: Ethernet link down.
Jul 29 07:45:06 nat: apply redirect rules
Jul 29 07:45:52 pppd[363]: Serial link appears to be disconnected.
Jul 29 07:45:58 pppd[363]: Connection terminated.
Jul 29 07:45:58 pppd[363]: Modem hangup
Jul 29 07:46:04 DSL: Link down -> up
Jul 29 07:46:07 WAN Connection: Fail to connect with some issues.
Jul 29 07:46:23 pppd[363]: Connected to redacted via interface vlan3880
Jul 29 07:46:23 pppd[363]: Connect: ppp0 <--> vlan3880
Jul 29 07:46:23 pppd[363]: CHAP authentication succeeded
Jul 29 07:46:23 pppd[363]: peer from calling number redacted authorized
Jul 29 07:46:23 pppd[363]: local IP address redacted
Jul 29 07:46:23 pppd[363]: remote IP address redacted
Jul 29 07:46:23 pppd[363]: primary DNS address 212.159.6.9
Jul 29 07:46:23 pppd[363]: secondary DNS address 212.159.6.10
Jul 29 07:46:23 rc_service: ip-up 20080:notify_rc start_firewall
Jul 29 07:46:24 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:46:25 wan: finish adding multi routes
Jul 29 07:46:25 rc_service: ip-up 20080:notify_rc stop_upnp
Jul 29 07:46:25 rc_service: waitting "start_firewall" via ip-up ...
Jul 29 07:46:26 rc_service: ip-up 20080:notify_rc start_upnp
Jul 29 07:46:26 rc_service: waitting "stop_upnp" via ip-up ...
Jul 29 07:46:27 WAN Connection: WAN was restored.
Jul 29 07:51:18 DSL: Link up -> down
Jul 29 07:51:26 WAN Connection: Ethernet link down.
Jul 29 07:51:26 nat: apply redirect rules
Jul 29 07:51:56 DSL: Link down -> up
Jul 29 07:52:01 WAN Connection: WAN was restored.
Jul 29 07:52:01 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 07:54:06 DSL: Link up -> down
Jul 29 07:54:15 WAN Connection: Ethernet link down.
Jul 29 07:54:15 nat: apply redirect rules
Jul 29 07:54:16 DSL: Link down -> up
Jul 29 07:54:20 WAN Connection: WAN was restored.
Jul 29 07:54:20 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 08:04:56 DSL: Link up -> down
Jul 29 08:05:05 WAN Connection: Ethernet link down.
Jul 29 08:05:06 nat: apply redirect rules
Jul 29 08:05:26 DSL: Link down -> up
Jul 29 08:05:34 WAN Connection: WAN was restored.
Jul 29 08:05:34 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 08:05:36 DSL: Link up -> down
Jul 29 08:05:47 WAN Connection: Ethernet link down.
Jul 29 08:05:47 nat: apply redirect rules
Jul 29 08:06:06 DSL: Link down -> up
Jul 29 08:06:10 WAN Connection: WAN was restored.
Jul 29 08:06:10 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 08:09:33 dnsmasq-dhcp[232]: Ignoring domain redacted for DHCP host name redacted
Jul 29 09:04:46 DSL: Link up -> down
Jul 29 09:04:56 DSL: Link down -> up
Jul 29 09:11:46 DSL: Link up -> down
Jul 29 09:11:57 WAN Connection: Ethernet link down.
Jul 29 09:11:57 nat: apply redirect rules
Jul 29 09:12:06 DSL: Link down -> up
Jul 29 09:12:07 WAN Connection: WAN was restored.
Jul 29 09:12:07 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 09:13:06 DSL: Link up -> down
Jul 29 09:13:19 WAN Connection: Ethernet link down.
Jul 29 09:13:19 nat: apply redirect rules
Jul 29 09:13:36 DSL: Link down -> up
Jul 29 09:13:39 WAN Connection: WAN was restored.
Jul 29 09:13:39 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 09:51:56 DSL: Link up -> down
Jul 29 09:52:06 WAN Connection: Ethernet link down.
Jul 29 09:52:07 nat: apply redirect rules
Jul 29 09:52:22 dnsmasq-dhcp[232]: Ignoring domain redacted for DHCP host name redacted
Jul 29 09:52:26 DSL: Link down -> up
Jul 29 09:52:30 WAN Connection: WAN was restored.
Jul 29 09:52:30 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 09:53:06 DSL: Link up -> down
Jul 29 09:53:19 WAN Connection: Ethernet link down.
Jul 29 09:53:19 nat: apply redirect rules
Jul 29 09:53:36 DSL: Link down -> up
Jul 29 09:53:42 WAN Connection: WAN was restored.
Jul 29 09:53:42 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:37:16 DSL: Link up -> down
Jul 29 10:37:24 WAN Connection: Ethernet link down.
Jul 29 10:37:24 nat: apply redirect rules
Jul 29 10:37:36 DSL: Link down -> up
Jul 29 10:37:39 WAN Connection: WAN was restored.
Jul 29 10:37:39 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:38:06 DSL: Link up -> down
Jul 29 10:38:18 WAN Connection: Ethernet link down.
Jul 29 10:38:18 nat: apply redirect rules
Jul 29 10:38:26 DSL: Link down -> up
Jul 29 10:38:31 WAN Connection: WAN was restored.
Jul 29 10:38:31 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:38:56 DSL: Link up -> down
Jul 29 10:39:08 WAN Connection: Ethernet link down.
Jul 29 10:39:08 nat: apply redirect rules
Jul 29 10:39:16 DSL: Link down -> up
Jul 29 10:39:21 WAN Connection: WAN was restored.
Jul 29 10:39:21 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:39:22 dnsmasq-dhcp[232]: Ignoring domain redacted for DHCP host name redacted
Jul 29 10:39:23 rc_service: cfg_server 28089:notify_rc restart_sendmail
Jul 29 10:39:34 feedback: wan0=[dsl], wan1=[none]
Jul 29 10:39:46 DSL: Link up -> down
Jul 29 10:39:55 WAN Connection: Ethernet link down.
Jul 29 10:39:55 nat: apply redirect rules
Jul 29 10:40:16 DSL: Link down -> up
Jul 29 10:40:20 WAN Connection: WAN was restored.
Jul 29 10:40:20 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:40:56 DSL: Link up -> down
Jul 29 10:41:07 WAN Connection: Ethernet link down.
Jul 29 10:41:08 nat: apply redirect rules
Jul 29 10:41:16 DSL: Link down -> up
Jul 29 10:41:20 WAN Connection: WAN was restored.
Jul 29 10:41:20 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:48:16 DSL: Link up -> down
Jul 29 10:48:31 WAN Connection: Ethernet link down.
Jul 29 10:48:32 nat: apply redirect rules
Jul 29 10:48:36 DSL: Link down -> up
Jul 29 10:48:40 WAN Connection: WAN was restored.
Jul 29 10:48:40 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:48:56 DSL: Link up -> down
Jul 29 10:49:09 WAN Connection: Ethernet link down.
Jul 29 10:49:09 nat: apply redirect rules
Jul 29 10:49:27 DSL: Link down -> up
Jul 29 10:49:29 WAN Connection: WAN was restored.
Jul 29 10:49:29 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:56:16 DSL: Link up -> down
Jul 29 10:56:26 WAN Connection: Ethernet link down.
Jul 29 10:56:27 nat: apply redirect rules
Jul 29 10:57:03 pppd[363]: Serial link appears to be disconnected.
Jul 29 10:57:09 pppd[363]: Connection terminated.
Jul 29 10:57:10 pppd[363]: Modem hangup
Jul 29 10:57:16 DSL: Link down -> up
Jul 29 10:57:17 WAN Connection: Fail to connect with some issues.
Jul 29 10:57:21 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 10:57:55 pppd[363]: Timeout waiting for PADO packets
Jul 29 10:57:56 DSL: Link up -> down
Jul 29 10:58:02 WAN Connection: Ethernet link down.
Jul 29 10:58:17 DSL: Link down -> up
Jul 29 10:58:18 WAN Connection: Fail to connect with some issues.
Jul 29 10:59:10 pppd[363]: Timeout waiting for PADO packets
Jul 29 10:59:10 pppd[363]: Connected to redacted  via interface vlan3880
Jul 29 10:59:10 pppd[363]: Connect: ppp0 <--> vlan3880
Jul 29 10:59:10 pppd[363]: CHAP authentication succeeded
Jul 29 10:59:10 pppd[363]: peer from calling number redacted authorized
Jul 29 10:59:10 pppd[363]: local IP address redacted 
Jul 29 10:59:10 pppd[363]: remote IP address redacted 
Jul 29 10:59:10 pppd[363]: primary DNS address 212.159.6.10
Jul 29 10:59:10 pppd[363]: secondary DNS address 212.159.6.9
Jul 29 10:59:10 rc_service: ip-up 29354:notify_rc start_firewall
Jul 29 10:59:11 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 10:59:11 wan: finish adding multi routes
Jul 29 10:59:11 rc_service: ip-up 29354:notify_rc stop_upnp
Jul 29 10:59:11 rc_service: waitting "start_firewall" via ip-up ...
Jul 29 10:59:12 WAN Connection: WAN was restored.
Jul 29 10:59:12 rc_service: ip-up 29354:notify_rc start_upnp
Jul 29 10:59:12 rc_service: waitting "stop_upnp" via ip-up ...
Jul 29 10:59:24 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 11:00:57 DSL: Link up -> down
Jul 29 11:01:06 WAN Connection: Ethernet link down.
Jul 29 11:01:07 nat: apply redirect rules
Jul 29 11:01:27 DSL: Link down -> up
Jul 29 11:01:32 WAN Connection: WAN was restored.
Jul 29 11:01:32 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:16:17 DSL: Link up -> down
Jul 29 11:16:27 WAN Connection: Ethernet link down.
Jul 29 11:16:28 nat: apply redirect rules
Jul 29 11:16:47 DSL: Link down -> up
Jul 29 11:16:48 WAN Connection: WAN was restored.
Jul 29 11:16:48 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:17:27 DSL: Link up -> down
Jul 29 11:17:37 DSL: Link down -> up
Jul 29 11:17:57 DSL: Link up -> down
Jul 29 11:18:07 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 11:18:12 WAN Connection: Ethernet link down.
Jul 29 11:18:12 nat: apply redirect rules
Jul 29 11:18:17 DSL: Link down -> up
Jul 29 11:18:20 WAN Connection: WAN was restored.
Jul 29 11:18:20 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:24:47 DSL: Link up -> down
Jul 29 11:24:56 WAN Connection: Ethernet link down.
Jul 29 11:24:57 nat: apply redirect rules
Jul 29 11:25:17 DSL: Link down -> up
Jul 29 11:25:20 WAN Connection: WAN was restored.
Jul 29 11:25:20 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:26:07 DSL: Link up -> down
Jul 29 11:26:20 WAN Connection: Ethernet link down.
Jul 29 11:26:20 nat: apply redirect rules
Jul 29 11:26:27 DSL: Link down -> up
Jul 29 11:26:30 WAN Connection: WAN was restored.
Jul 29 11:26:30 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:29:07 DSL: Link up -> down
Jul 29 11:29:16 WAN Connection: Ethernet link down.
Jul 29 11:29:16 nat: apply redirect rules
Jul 29 11:29:37 DSL: Link down -> up
Jul 29 11:29:41 WAN Connection: WAN was restored.
Jul 29 11:29:41 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:31:07 DSL: Link up -> down
Jul 29 11:31:15 WAN Connection: Ethernet link down.
Jul 29 11:31:16 nat: apply redirect rules
Jul 29 11:31:27 DSL: Link down -> up
Jul 29 11:31:31 WAN Connection: WAN was restored.
Jul 29 11:31:31 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:39:17 DSL: Link up -> down
Jul 29 11:39:27 DSL: Link down -> up
Jul 29 11:39:57 DSL: Link up -> down
Jul 29 11:40:11 WAN Connection: Ethernet link down.
Jul 29 11:40:12 nat: apply redirect rules
Jul 29 11:40:17 DSL: Link down -> up
Jul 29 11:40:20 WAN Connection: WAN was restored.
Jul 29 11:40:20 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 11:40:47 DSL: Link up -> down
Jul 29 11:40:52 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 11:40:57 DSL: Link down -> up
Jul 29 11:41:37 DSL: Link up -> down
Jul 29 11:41:48 WAN Connection: Ethernet link down.
Jul 29 11:41:49 nat: apply redirect rules
Jul 29 11:41:53 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 11:41:57 DSL: Link down -> up
Jul 29 11:42:01 WAN Connection: WAN was restored.
Jul 29 11:42:01 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:27:47 DSL: Link up -> down
Jul 29 12:27:57 DSL: Link down -> up
Jul 29 12:35:27 DSL: Link up -> down
Jul 29 12:35:42 WAN Connection: Ethernet link down.
Jul 29 12:35:43 nat: apply redirect rules
Jul 29 12:36:22 dnsmasq-dhcp[232]: Ignoring domain adprod.bmc.com for DHCP host name redacted 
Jul 29 12:36:27 DSL: Link down -> up
Jul 29 12:36:30 WAN Connection: WAN was restored.
Jul 29 12:36:30 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:36:37 DSL: Link up -> down
Jul 29 12:36:48 WAN Connection: Ethernet link down.
Jul 29 12:36:49 nat: apply redirect rules
Jul 29 12:37:07 DSL: Link down -> up
Jul 29 12:37:08 WAN Connection: WAN was restored.
Jul 29 12:37:08 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:38:27 DSL: Link up -> down
Jul 29 12:38:37 DSL: Link down -> up
Jul 29 12:39:07 DSL: Link up -> down
Jul 29 12:39:17 WAN Connection: Ethernet link down.
Jul 29 12:39:17 nat: apply redirect rules
Jul 29 12:39:37 DSL: Link down -> up
Jul 29 12:39:40 WAN Connection: WAN was restored.
Jul 29 12:39:40 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:44:07 DSL: Link up -> down
Jul 29 12:44:21 WAN Connection: Ethernet link down.
Jul 29 12:44:22 nat: apply redirect rules
Jul 29 12:44:37 DSL: Link down -> up
Jul 29 12:44:37 WAN Connection: WAN was restored.
Jul 29 12:44:37 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:44:37 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 12:47:47 DSL: Link up -> down
Jul 29 12:47:55 WAN Connection: Ethernet link down.
Jul 29 12:47:56 nat: apply redirect rules
Jul 29 12:47:57 DSL: Link down -> up
Jul 29 12:48:00 WAN Connection: WAN was restored.
Jul 29 12:48:00 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:52:07 DSL: Link up -> down
Jul 29 12:52:16 WAN Connection: Ethernet link down.
Jul 29 12:52:17 nat: apply redirect rules
Jul 29 12:52:37 DSL: Link down -> up
Jul 29 12:52:41 WAN Connection: WAN was restored.
Jul 29 12:52:41 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:54:27 DSL: Link up -> down
Jul 29 12:54:32 WAN Connection: Ethernet link down.
Jul 29 12:54:32 nat: apply redirect rules
Jul 29 12:54:57 DSL: Link down -> up
Jul 29 12:54:57 WAN Connection: WAN was restored.
Jul 29 12:54:57 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 12:59:37 DSL: Link up -> down
Jul 29 12:59:52 WAN Connection: Ethernet link down.
Jul 29 12:59:53 nat: apply redirect rules
Jul 29 12:59:57 DSL: Link down -> up
Jul 29 12:59:57 WAN Connection: WAN was restored.
Jul 29 12:59:57 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:14:57 DSL: Link up -> down
Jul 29 13:15:07 WAN Connection: Ethernet link down.
Jul 29 13:15:08 nat: apply redirect rules
Jul 29 13:15:27 DSL: Link down -> up
Jul 29 13:15:30 WAN Connection: WAN was restored.
Jul 29 13:15:30 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:15:47 DSL: Link up -> down
Jul 29 13:15:49 pppd[363]: Serial link appears to be disconnected.
Jul 29 13:15:51 WAN Connection: Fail to connect with some issues.
Jul 29 13:15:51 nat: apply redirect rules
Jul 29 13:15:51 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 13:15:55 pppd[363]: Connection terminated.
Jul 29 13:15:55 pppd[363]: Modem hangup
Jul 29 13:15:56 WAN Connection: Ethernet link down.
Jul 29 13:16:07 DSL: Link down -> up
Jul 29 13:16:11 WAN Connection: Fail to connect with some issues.
Jul 29 13:16:20 pppd[363]: Connected to redacted  via interface vlan3880
Jul 29 13:16:20 pppd[363]: Connect: ppp0 <--> vlan3880
Jul 29 13:16:20 pppd[363]: CHAP authentication succeeded
Jul 29 13:16:20 pppd[363]: peer from calling number redacted authorized
Jul 29 13:16:20 pppd[363]: local IP address redacted 
Jul 29 13:16:20 pppd[363]: remote IP address redacted 
Jul 29 13:16:20 pppd[363]: primary DNS address 212.159.6.10
Jul 29 13:16:20 pppd[363]: secondary DNS address 212.159.6.9
Jul 29 13:16:20 rc_service: ip-up 3575:notify_rc start_firewall
Jul 29 13:16:21 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:16:22 wan: finish adding multi routes
Jul 29 13:16:22 rc_service: ip-up 3575:notify_rc stop_upnp
Jul 29 13:16:22 rc_service: waitting "start_firewall" via ip-up ...
Jul 29 13:16:22 wan: finish adding multi routes
Jul 29 13:16:22 nat: apply redirect rules
Jul 29 13:16:23 rc_service: ip-up 3575:notify_rc start_upnp
Jul 29 13:16:23 rc_service: waitting "stop_upnp" via ip-up ...
Jul 29 13:16:27 WAN Connection: WAN was restored.
Jul 29 13:16:27 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:32:07 DSL: Link up -> down
Jul 29 13:32:16 WAN Connection: Ethernet link down.
Jul 29 13:32:16 nat: apply redirect rules
Jul 29 13:32:17 DSL: Link down -> up
Jul 29 13:32:23 WAN Connection: WAN was restored.
Jul 29 13:32:23 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:33:57 DSL: Link up -> down
Jul 29 13:34:07 WAN Connection: Ethernet link down.
Jul 29 13:34:07 nat: apply redirect rules
Jul 29 13:34:27 DSL: Link down -> up
Jul 29 13:34:30 WAN Connection: WAN was restored.
Jul 29 13:34:30 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:35:57 DSL: Link up -> down
Jul 29 13:36:12 WAN Connection: Ethernet link down.
Jul 29 13:36:12 nat: apply redirect rules
Jul 29 13:36:27 DSL: Link down -> up
Jul 29 13:36:31 WAN Connection: WAN was restored.
Jul 29 13:36:31 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:38:17 DSL: Link up -> down
Jul 29 13:38:33 WAN Connection: Ethernet link down.
Jul 29 13:38:33 nat: apply redirect rules
Jul 29 13:38:57 DSL: Link down -> up
Jul 29 13:38:58 WAN Connection: WAN was restored.
Jul 29 13:38:58 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 13:43:57 DSL: Link up -> down
Jul 29 13:44:03 WAN Connection: Ethernet link down.
Jul 29 13:44:03 nat: apply redirect rules
Jul 29 13:44:07 DSL: Link down -> up
Jul 29 13:44:08 WAN Connection: WAN was restored.
Jul 29 13:44:08 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 15:18:17 DSL: Link up -> down
Jul 29 15:18:29 WAN Connection: Ethernet link down.
Jul 29 15:18:30 nat: apply redirect rules
Jul 29 15:18:37 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 15:18:37 DSL: Link down -> up
Jul 29 15:18:43 WAN Connection: WAN was restored.
Jul 29 15:18:43 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 15:25:07 DSL: Link up -> down
Jul 29 15:25:12 WAN Connection: Ethernet link down.
Jul 29 15:25:13 nat: apply redirect rules
Jul 29 15:25:37 DSL: Link down -> up
Jul 29 15:25:41 WAN Connection: WAN was restored.
Jul 29 15:25:41 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 15:25:41 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 
Jul 29 15:25:47 DSL: Link up -> down
Jul 29 15:25:59 WAN Connection: Ethernet link down.
Jul 29 15:25:59 nat: apply redirect rules
Jul 29 15:25:59 pppd[363]: Serial link appears to be disconnected.
Jul 29 15:26:05 pppd[363]: Connection terminated.
Jul 29 15:26:05 pppd[363]: Modem hangup
Jul 29 15:26:17 DSL: Link down -> up
Jul 29 15:26:19 WAN Connection: Fail to connect with some issues.
Jul 29 15:26:31 pppd[363]: Connected to redacted  via interface vlan3880
Jul 29 15:26:31 pppd[363]: Connect: ppp0 <--> vlan3880
Jul 29 15:26:31 pppd[363]: CHAP authentication succeeded
Jul 29 15:26:31 pppd[363]: peer from calling number redacted  authorized
Jul 29 15:26:31 pppd[363]: local IP address redacted 
Jul 29 15:26:31 pppd[363]: remote IP address redacted 
Jul 29 15:26:31 pppd[363]: primary DNS address 212.159.6.9
Jul 29 15:26:31 pppd[363]: secondary DNS address 212.159.6.10
Jul 29 15:26:31 rc_service: ip-up 9565:notify_rc start_firewall
Jul 29 15:26:32 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan3880)
Jul 29 15:26:32 wan: finish adding multi routes
Jul 29 15:26:32 rc_service: ip-up 9565:notify_rc stop_upnp
Jul 29 15:26:32 rc_service: waitting "start_firewall" via ip-up ...
Jul 29 15:26:33 rc_service: ip-up 9565:notify_rc start_upnp
Jul 29 15:26:33 rc_service: waitting "stop_upnp" via ip-up ...
Jul 29 15:26:33 WAN Connection: WAN was restored.
Jul 29 15:26:41 dnsmasq-dhcp[232]: Ignoring domain redacted  for DHCP host name redacted 

 

13 REPLIES 13
Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

Re: DSL connection up and down consistently all day

Apologies for the pasted log, should've attached Embarrassed

Plusnet Help Team
Plusnet Help Team
Posts: 990
Thanks: 158
Fixes: 40
Registered: ‎09-10-2018

Re: DSL connection up and down consistently all day

Thanks for your post @Lostinza.

 

On checking the line, we can certainly see a lot of drops, but they don't all tally with your results, as shown below:

 

image15644139297362

 

As we've previously been through all of our home domain checks, we'd now be looking to progress straight to an engineer visit, although I can well appreciate that given this would be the 3rd visit you may be reluctant to arrange for this.

 

Can you confirm that you're still in the test socket etc?

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

Re: DSL connection up and down consistently all day

Hi @OskarPapa,

 

Thanks for the quick response. An engineer visit is fine.

I'm not connected to the test socket. I shall do that now.

I don't know why the results don't tally. Likely something between the endpoints?

 

Kerryn

 

Plusnet Help Team
Plusnet Help Team
Posts: 13,385
Thanks: 4,126
Fixes: 665
Registered: ‎21-04-2017

Re: DSL connection up and down consistently all day

Hi Kerryn.

For fibre connections our connection logs don't pick up on every drop, when they don't we refer to them as micro-drops. Let us know once you've plugged your router into the test socket as I think that's the next step to see if the issue still exists.

If that's the case I'd recommend reporting a fault to us at http://faults.plus.net and if you can nudge us over here once you've done this we'll be happy to get the fault ticket picked up as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

Re: DSL connection up and down consistently all day

Thanks @Gandalf 

 

Ah OK - makes sense on the micro-drops.

I'm now connected to the master and have raised a fault.

Plusnet Help Team
Plusnet Help Team
Posts: 1,426
Thanks: 281
Fixes: 47
Registered: ‎11-01-2018

Re: DSL connection up and down consistently all day

 

Hi @Lostinza

 

Thanks for raising this. I've updated your fault ticket here - if you could let us know when you've added to that ticket we'll get that booked in for you.

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

Re: DSL connection up and down consistently all day

Hi,

The engineer was due 8-1pm on the 5th August but was a no show.

Now the ticket has not had a response since just after 1pm on the 5th.

The dropouts continue. Any chance someone can pick this up please?

Plusnet Help Team
Plusnet Help Team
Posts: 753
Thanks: 207
Fixes: 38
Registered: ‎06-08-2018

Re: DSL connection up and down consistently all day

Hi @Lostinza,

 

Sorry no engineer turned up and sorry there hasn't been an update on that ticket in so long. I've rebooked the visit and updated it on the ticket for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

Re: DSL connection up and down consistently all day

Thanks @JOLO.

There is nobody available tomorrow to facilitate engineer access if they need entry to the property. Any other time slot this week is good. (pretty much any day except Tuesdays).

Plusnet Help Team
Plusnet Help Team
Posts: 753
Thanks: 207
Fixes: 38
Registered: ‎06-08-2018

Re: DSL connection up and down consistently all day

No worries @Lostinza I've got this changed for you and updated it again on the ticket. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

Re: DSL connection up and down consistently all day

Ace - thanks @JOLO. The new date/time is good. 

Plusnet Help Team
Plusnet Help Team
Posts: 753
Thanks: 207
Fixes: 38
Registered: ‎06-08-2018

Re: DSL connection up and down consistently all day

@Lostinza,

 

Perfect. I've spoken to Openreach too to make sure it's definitely booked and someone will actually attend this time too - the last one had the visit stripped for some reason. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
Lostinza
Dabbler
Posts: 21
Thanks: 3
Registered: ‎29-11-2018

Re: DSL connection up and down consistently all day

Thanks @JOLO. Annoying the last one was stripped without notice but appreciate you following up.