DSL Line dropping out in the afternoon
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- DSL Line dropping out in the afternoon
DSL Line dropping out in the afternoon
20-06-2017 4:29 PM
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During our recent heatwave (still on-going), my DSL line would suddenly drop out, between 2pm and 3pm everyday so far. I was using the BT Openreach FTTC modem. So as soon as this would happen, the modem would need rebooting. Then after a few minutes, it would happen again. At least 4 times every day.
Now I thought this due to the FTTC modem over heating/faulty in this weather. So swapped for the Plusnet Hub One router just to be sure. (its sits in a well ventilated area) Today, I have had 6 drop outs starting from 2:30pm. Last one was at 3:50pm.
Anyone else getting these drop outs?
Re: DSL Line dropping out in the afternoon
20-06-2017 4:50 PM
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Sorry to hear you're having connection problems.
Things aren't looking too good over the past day or so...
Testing your line isn't identifying the cause of that...
Description | No problem found, OAM test is not currently supported on this line. |
Voice Line Test Result | Pass |
I'd advise running through the checks here and if you continue to experience problems then please report a fault to us here so that we can investigate further.
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