Hi, Hope someone can help me, My broadband connection keeps dropping (see below for error), always the same error and has been happening for the last 2 months now, no changes have been made to start this that im aware of.
The connection lasts any where between 2-3 hrs to 5-6 mins and is starting to get a bit unusable at times especially with streaming.
I have logged a call with plusnet support and have been told as i said there was noise on the line i need to get an engineer out, the noise has been there for the past 12 months, the issue started about 2 months ago.
Anyone else having the same issue? offer any advice?
PS I have swapped out the Plusnet supplied Hub with an older BT one and i had the same issue there as well, so guessing its not a router issue.
19:34:24, 10 Oct. (494895.410000) CWMP: session closed due to error: Could not resolve host
19:34:19, 10 Oct. (494891.020000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
19:34:19, 10 Oct. (494891.010000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
19:34:15, 10 Oct. (494886.370000) PTM over DSL is up
19:33:44, 10 Oct. (494855.760000) CWMP: session closed due to error: Could not resolve host
19:33:43, 10 Oct. (494854.820000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
19:33:43, 10 Oct. (494854.810000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
19:33:42, 10 Oct. (494854.020000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
19:33:40, 10 Oct. (494851.250000) PTM over DSL is down after 6 minutes uptime
19:33:40, 10 Oct. (494851.250000) PPPoE is down after 5 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 - Down)]
19:33:35, 10 Oct. (494846.380000) PPP LCP Send Termination Request [User request]
