DNS/Routing issues for the last 36 hours
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: DNS/Routing issues for the last 36 hours
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:19 AM - edited 20-07-2016 9:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The only website i can get to load is this one, no other site will load all time out.
I've tried using OpenDNS, Google DNS servers and Plusnet's nothing works its ridiculous.
And before anyone suggests its my devices they connect perfectly fine via my business line(BT Supplied),via 3G/4G (GiffGaff)and at my office(Virgin Media).
I am now 12 days into this issue and the lack of progress and continued deterioration is speaking volumes of the service.
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:19 AM - edited 20-07-2016 9:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Our engineers are investigating this issue and we'll provide an update later today.
"Alright lads, time to put our heads together and crack on with our expert analysis and problem solving skills to fix this issue...Hmmm? This cable isn't plugged in...eenie meenie miney mo..."
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You know the most annoying thing about it? Plusnets attitude, "It's you router at fault, it's because you're not using our dns servers, theres no problem connecting to xbox live" and so on.......
and yes I'm borrowing sky internet to post this because even this page times out. Good job on the network upgrade
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To be fair this seems like a new issue since I wasn't really affected by the DNS/routing issues other than awful speeds early last week which seemed to clear up a day or two later
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This could explain why I can't use Windows Update too.. installed a new PC with Windows 7 last night and have been trying unsuccessfully to get it to check for updates. Presumably because the machine can't see the WU servers at Microsoft? Thought there was something really wrong....
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I find it supremely irritating that they just wrote to me saying they're increasing their prices yet they can't even get the service working.
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:37 AM - edited 20-07-2016 9:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@transmission1 wrote:
This could explain why I can't use Windows Update too.. installed a new PC with Windows 7 last night and have been trying unsuccessfully to get it to check for updates. Presumably because the machine can't see the WU servers at Microsoft? Thought there was something really wrong....
trying to get the windows 10 upgrade in before the 29th?
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@nbk wrote:
@transmission1 wrote:
This could explain why I can't use Windows Update too.. installed a new PC with Windows 7 last night and have been trying unsuccessfully to get it to check for updates. Presumably because the machine can't see the WU servers at Microsoft? Thought there was something really wrong....
trying to get the windows 10 upgrade in before the 29th?
You never know, PlusNet might just have fixed the problem by then
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@nbk wrote:
To be fair this seems like a new issue
It does look like a new issue, since just after 8am this morning my TBB BQM is showing a massive rise in latency and packet loss. Min latency is now around 80mS and packet loss is over 40%. Normal latency is around 11-12mS.
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:43 AM - edited 20-07-2016 9:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oh hey BBC loads fine now, speedtest and other places are still a no go
*edit* nope, gone again
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can't reach Teamviewer's EU download server now...
https://downloadeu1.teamviewer.com/download/TeamViewer_Setup_en.exe
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Some sites that were not working for me now are - but other sites that were working earlier now are not.
Re: DNS/Routing issues for the last 36 hours
20-07-2016 9:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well this is embarrassing.
Re: DNS/Routing issues for the last 36 hours
20-07-2016 10:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Wait... is this why I couldn't get on BBC News this morning OR load anything in the Facebook app?! I had to disconnect from wifi and go to mobile just to check it wasn't the websites themselves.
Are plusnet doing something about this?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: DNS/Routing issues for the last 36 hours