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DNS Issues?

ripkord
Hooked
Posts: 8
Registered: ‎15-07-2016

Re: DNS Issues?

@Anonymous, tried this as well 😞 still extremely slow and unable to reach a lot of sites. Might be another issue at play.
Anonymous
Not applicable

Re: DNS Issues?

That's no very good @ripkord, it seems to have worked for some but quite annoying for you, someone from Plusnet could maybe help out here and post if there is an issue or not as the status page shows no known issues for Broadband.

http://portal.plus.net/supportpages.html?a=2

30FTTC06
Pro
Posts: 2,286
Thanks: 108
Fixes: 4
Registered: ‎18-02-2013

Re: DNS Issues?

You could try a tool to see if the problem is with all servers, in which case it's a local problem.

DNS Benchmark

andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: DNS Issues?

 

Give this a go! its what i use instead of plusnets dns.

 

 

 http://www.sordum.org/7952/dns-jumper-v2-1/

npr
Pro
Posts: 1,898
Thanks: 119
Fixes: 9
Registered: ‎21-01-2013

Re: DNS Issues?

dnspn

OK here, on the part of Plusnet's network I'm on.

ITWorks
Superuser
Superuser
Posts: 2,107
Thanks: 756
Fixes: 9
Registered: ‎05-11-2008

Re: DNS Issues?

Service: Broadband
Posted: Sun, Jul 30 2017 at 11:30:40
Subject: Potential data transfer issue - NEW (101115)

We're currently investigating a potential problem where some customers may be experiencing problems accessing websites or other online services.

Our engineers are investigating and we'll provide an update later today.

Kind Regards,

Customer Support.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ripkord
Hooked
Posts: 8
Registered: ‎15-07-2016

Re: DNS Issues?

@andytay

Connection timed out 😂
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: DNS Issues?


@Anonymous wrote:

the status page shows no known issues for Broadband.

http://portal.plus.net/supportpages.html?a=2


That has since been updated, thanks for everyone's patience.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
johnsemple123
Grafter
Posts: 30
Thanks: 1
Registered: ‎29-11-2016

Re: DNS Issues?

At least they've finally adknowledged there's a issue

 

We’re currently investigating a potential problem where some customers may be experiencing problems accessing websites or other online services. 

Our engineers are investigating and we’ll provide an update later today.

Kind Regards, 

Customer Support.

johnsemple123
Grafter
Posts: 30
Thanks: 1
Registered: ‎29-11-2016

Re: DNS Issues?

LOOKS like the issues have been resolved? 

saintly1
Dabbler
Posts: 12
Thanks: 1
Registered: ‎19-12-2015

Re: DNS Issues?

HI BrightonRock 1  dont worry, it is not a issue related to any particular operating system on peoples computers.

 

The DNS issue is at Plusnets end.