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DLM reset request

sdlnet
Dabbler
Posts: 13
Thanks: 1
Registered: ‎12-04-2019

DLM reset request

Hi Guys, 

 

My Fibre broadband speed has reduced significantly over the last few weeks.  It is now about half of what it was previously.  Can I get a DLM reset, please?

 

VDSL Port Details Upstream Downstream
Line Rate: 1.159 Mbps 8.799 Mbps
Actual Net Data Rate: 1.137 Mbps 8.800 Mbps
Trellis Coding: ON ON
SNR Margin: 6.8 dB 11.8 dB
Actual Delay: 0 ms 0 ms
Transmit Power: 10.4 dBm 10.0 dBm
Receive Power: -4.9 dBm -37.5 dBm
Actual INP: 0.0 symbols 52.0 symbols
Total Attenuation: 0.0 dB 31.9 dB
Attainable Net Data Rate: 1.137 Mbps 14.141 Mbps

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: DLM reset request

Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet