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DLM, cross talk or something else

DS
Seasoned Champion
Posts: 2,307
Thanks: 504
Fixes: 22
Registered: ‎06-01-2017

Re: DLM, cross talk or something else

For the purpose of a comparison, just been and fetched my own Wink

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0001
Description GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 30.6 Mbps               (I wish this was true...!!)
Upstream Speed 2.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 1174.8               Yikes, am I the furthest....?
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Profile Name 0.128M-40M Downstream, Retransmission Low - 0.128M-2M Upstream, Error Protection Off
Kevin
Rising Star
Posts: 210
Thanks: 23
Registered: ‎12-10-2007

Re: DLM, cross talk or something else

@Anoush, could you do the test on my line please, user name thetopflat.

I thought I had the same line length as @Browni but my speed is a lot lower (relatively!).

It's to do with the thread here...  https://community.plus.net/t5/Fibre-Broadband/PPP-LCP-Send-Termination-Request-User-request/m-p/1416...

Kevin.
Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: DLM, cross talk or something else

Sure thing, I'll update your thread with the test results tomorrow.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
jrilton
Rising Star
Posts: 112
Thanks: 11
Fixes: 1
Registered: ‎21-07-2014

Re: DLM, cross talk or something else

@Anoush do you mind doing another test for me please? We have used to microwave occasionally but its been switched off most of the time.

I've attached my router stats too, is there anything that jumps out that is bad? I would have thought as I've been connected for, I think, 12 days now (i did disconnect when changing the power cable but kept it off for 45 min, in the hope that DLM would think it was user input rather than an error) My speeds might have improved. People on fibre that are around me are enjoying 70+ speeds still. There is about 10Mbps difference between my sync speed and my attainable speed too. The only thing that is improved is my upload is now back to fast, but my download as remained interleaved. 

 

Maybe I just need to wait a while longer? Is it worth me doing a router reboot, or best left alone? I'm not really sure if it will automatically re sync?

jrilton
Rising Star
Posts: 112
Thanks: 11
Fixes: 1
Registered: ‎21-07-2014

Re: DLM, cross talk or something else

Latest stats attached Still no improvement on my speed Sad

Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: DLM, cross talk or something else

Thank you for your PM @jrilton

 

Apologies I didn't see your response last week.

 

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0001
Description GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 61.3 Mbps
Upstream Speed 19.2 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 659.0
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Regular Interference Observed Daily
Service Impact No Impact Observed
Interference Duration Longest Occurrence ; 00:00 to 23:45
Interference Location Customer Premise
Interference Observed In Days 6
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Profile Name 0.128M-80M Downstream, Interleaving Low - 0.128M-20M Upstream, Error Protection Off
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
jrilton
Rising Star
Posts: 112
Thanks: 11
Fixes: 1
Registered: ‎21-07-2014

Re: DLM, cross talk or something else

@Anoush thanks for that. Smiley

I notice you said the interference is REIN but above that it stats "Repetitive Electrical Impulse Noise - not detected" 

Where it says there is regular interference below it says no impact observed so I'm wondering if its even a problem? I'm at a loss to what it could be that's keeping my actual speeds at 55Mbps when I originally had 75Mbps and as I previously said people around me are getting around 75Mbps also.

Would a one off router reboot help or is that a big no no?