cancel
Showing results for 
Search instead for 
Did you mean: 

DLM Reset

xS9
Dabbler
Posts: 20
Registered: 26-01-2013

DLM Reset

Hi,
Apologies, I'm fed up of waitings days on end for tickets to be replied to and noticed this forum is being monitored Smiley
Can someone carry out a DLM reset on my line? Recent readings has led me to believe that the rather volatile nature of my mains power has likely caused DLM to think my line is unstable, and now i've invested in a UPS device, i'd like to have the profile reset and see how things pan out.
Cheers
Matt
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 1,897
Thanks: 12
Fixes: 2
Registered: 24-07-2014

Re: DLM Reset

We cannot reset the BT DLM I'm afraid, only our profile.
If it is our end, we can change this easily. What is your ticket number?
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team