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DLM Reset

russ
Newbie
Posts: 1
Registered: ‎21-03-2020

DLM Reset

Hi, my connection speed has dropped from c. 30mbs to 12mbs. This is after a few power interruptions and work out in the road.... So it may be a bigger issue, but can I have a dlm reset and see where we go from there.


Thanks,

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: DLM Reset

Hi russ, DLM resets aren't an option for us for fibre connections. I've just checked your account and I can see that the speed profile has since increased to 27600kbps so it looks to have improved since but do shout up if there's anything else we can help with. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team