DLM Reset Please
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- Re: DLM Reset Please
DLM Reset Please
10-01-2021 11:33 AM
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In November my (very rural) line became intermittent and the speed dropped by stages to below minimum.
On the day I reported the problem to PN I passed an Openreach tech down the lane who was working on a problem with a neighbour's line. Sure enough, when the OR guy left my connection became stable again.
However my connection has not restored to its previous speed despite a consistently high SNR and I suspect it has been banded.
Can a PN person have a look please and check if it is possible for a DLM reset to be requested. My line has been very stable.
I installed a Smart Hub 2 early Desember which has not improved the situation (see attached log and stats.
Thank you.
Re: DLM Reset Please
13-01-2021 12:47 AM - edited 13-01-2021 12:49 AM
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Please do let us know how you get on.
Re: DLM Reset Please
14-01-2021 12:45 AM
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Thanks cOmp, I know it would be a battle - and not one I'm likely to win!
I can do without another encounter with a script monkey who will want me to do again all the things I've already done and then tell me that PN won't do anything because the speed is above minimum level.
I'll just hope the line goes down completely again soon so it has to be fixed and then the DLM can learn again what my line can do.
I only posted this in the hope that someone in PN would pick it up in an idle moment.
Cheers,
Martin
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