DLM Invoked Resync
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- DLM Invoked Resync
DLM Invoked Resync
29-01-2018 7:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Plusnet Staff
My fibre was stable for a very long 54 days before DLM act on it. Decided to reduced sync rate, reduced snr margin, disabled g.inp on my line and increase interleave depth from 16 against 1 to 1363 against 1. I am not happy at all. What was the main reason for this sync rate drop again. Before was 80Meg, then 74Meg and now at 69Meg. Getting really fed up with this DLM things as I don't understand at all. The line was stable for 54 days with zero error second and zero severe error second.
What is going on with Openreach DLM?
Can I have the latest GEA Test please.
DLM today:
Downstream Upstream Line Coding (Trellis) On On SNR Margin (dB) 6.2 15.1 Attenuation (dB) 11.3 0.0 Output Power (dBm) 12.5 -1.3 Attainable Rate (Kbps) 83010 27636 Rate (Kbps) 69594 19999 D (interleaver depth) 1363 1 I (interleaver block size in bytes) 64 127 N (RS codeword size) 64 254 Delay (msec) 8 0 INP (DMT symbol) 3.00 0.00
Re: DLM Invoked Resync
30-01-2018 3:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I thought I'd echo on here what I've replied to your private message with.
At the back end of last week I became aware that we can send accounts that meet certain criteria over to our suppliers to remotely reset the line as part of a Trial.
I sent your account over on Friday and a DLM reset was supposed to take place yesterday. But it looks like it might have not happened because your line is still banded at 74mbps.
So far we've not had any feedback from our suppliers but I'll let you know when we do.
GEA Test Below:
Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0000 |
Description | GEA service test completed and no fault found . |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 69.6 Mbps |
Upstream Speed | 20.0 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Radio Frequency Ingress | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Cross Talk | Not Detected |
Estimated Line Length In Metres | 248.3 |
Upstream Rate Assessment | Very Good |
Downstream Rate Assessment | Reasonable |
Interference Pattern | Not Detected |
Service Impact | No Impact Observed |
Home Wiring Problem | Not Detected |
Downstream Policing Discard Rate | 0.0 |
Customer Traffic Level | Upstream and Downstream Traffic Detected |
Technology | VDSL |
Profile Name | 0.128M-74M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off |
Time Stamp | 2018-01-17T16:00:00 |
Parameters | MIN | MAX | AVG |
Down Stream Line Rate | 69.5 Mbps | 74.0 Mbps | 73.7 Mbps |
Up Stream Line Rate | 19.9 Mbps | 19.9 Mbps | 19.9 Mbps |
Up Time | 864.0 Sec | 900.0 Sec | 899.9 Sec |
Retrains | 0.0 | 1.0 | 0.0 |
Current and Last 15 Minute Bin Performance | ||
Parameters | Last Traffic Count(Upto 15 mins) | Current Traffic Count(Upto 15 mins) |
Start Time Stamp | 2018-01-30T15:35:44Z | 2018-01-30T15:50:44Z |
Ingress Code Violation | 1 | 0 |
Egress Code Violation | 0 | 0 |
Errored Seconds | 0 | 0 |
Severely Errored Seconds | 0 | 0 |
Unavailable Seconds | 0 | 0 |
Re: DLM Invoked Resync
30-01-2018 3:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many Thanks. I have to leave it until you hear from BTw supplier. Hopefully not long now until remotely reset the line. Keep in touch. Thanks.
Re: DLM Invoked Resync
31-01-2018 10:11 AM - edited 31-01-2018 10:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Gandalf why did you closed the fault ticket? Now you told me there is nothing they can do about it? I am not happy at all. I thought you say u can do remotely reset DLM via BTw and got no reply and my line still banded, and nothing more they can do for me.....but over at BT forum there is successful reset caution counter as part of DLM reset, can PN do the same way? I don't understand one minutes you can do it via BTW and now the ticket was closed with no response from BTw.
What a waste of time! Not happy as PN mess up my line as it now sitting at 69Meg banded with DLM reset didn't work out well and even worse G.INP is disappear but that down to BTw responsible to SORT THIS OUT!!
Been waiting for banded to be removed.
I am going to complaint to OFCOM, WATCHDOG and MP that broadband shouldn't lower resync to be banded for a very long time as this totally bang out of order from DLM. Disgraceful by BT.
Re: DLM Invoked Resync
31-01-2018 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: DLM Invoked Resync
31-01-2018 10:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes but you can chase this up with BTw supplier anyway
Re: DLM Invoked Resync
01-02-2018 2:18 PM - edited 02-02-2018 1:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Gandalf Good news it appear that btw has successfully resetted my line just now.
Line now at the maximum sync rate at 79999k down and 19999k up and G. INP has been enabled as well. No further action now. Thanks plusnet staff for this. Happy now
Much appreciated Anoush I owe u a pint!
Re: DLM Invoked Resync
27-02-2018 12:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just back from my annual leave (Was amazing).
Really happy to hear your line isn't banded anymore and your speeds have increased.
Much appreciated Anoush I owe u a pint!
Cider please.
But seriously again I'm happy this is now resolved for you.
Re: DLM Invoked Resync
27-02-2018 12:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Gandalf welcome back glad u had a great time. It's a pity it very cold at the moment in UK. By the way thanks for resolved my line back as where it was before So far it been stable at maximum rate for almost 26 days now.
Re: DLM Invoked Resync
27-02-2018 12:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's a pity it very cold at the moment in UK
Yeah I felt the cold the moment I stepped off the plane in my shorts.
Was thinking about staying on the plane to go back there. But the thought of the community forums brought me back.
By the way thanks for resolved my line back as where it was before So far it been stable at maximum rate for almost 26 days now.
No problems at all.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page